Curriculum Vitae

James W. Marshall III, M.A., L.L.P.

911 Training Institute

A Division of MasterCare Institute

704 Petoskey Street

Petoskey, MI 49770

email: Jim@911Training.net

Education

• 1985-1987: Wheaton College, Wheaton Illinois. Master of Arts in Clinical Psychology  
• 1984: Michigan State University, Masters-Doctoral Level Coursework, Department of Family and Child Ecology
• 1975-1979: Bachelor of Science, Psychology. Central Michigan University, Mt. Pleasant, MI. Graduated in the University Honors Programs; President, Student Government

Internships

• 1987: Woodland Counseling Center, Northern Michigan Hospitals, Inc. Psychodiagnostic   assessment of hospitalized psychiatric patients

• 1986-87: Guidance Center of Memorial Health Services, Elmhurst, IL    Outpatient psychotherapist. Focus on general mental health population and substance abuse

• 1979: State Senator John Engler, Lansing MI.  Legislative Aide/Administrative Assistant

Professional Experience

1996-Present: President and clinician, MasterCare Institute, Petoskey, MI.  Provide full range of psychological services:   

• Developing curricula for/delivering 911 training (also conducted in the capacity of Course Instructor, Oakland Community College, Auburn Hills, MI. 2005 - present)
• Delivering presentations and training at regional, state, and national levels for medical, mental health, and pastoral professionals
• Providing community presentations to the public on a variety of mental health topics
• Developing curricula and conducting ongoing stress reduction group psychotherapy process for individuals with stress-related medical illnesses (by physician and self-referrals)
  
• Serving as psychological consultant to corporate CEO and board members/owners addressing  interpersonal conflicts in pursuit of renewed and vital relationships, embracing of shared values and templating future planning assuring corporate fiscal viability
• Mental health consultant to regional print and broadcast media; created, wrote, and co-hosted weekly talk radio program, Straight From the Heart (120 one-hour episodes) offering mental health perspectives on personal, family, business, and community health issues
  

1991-1996: Staff Psychologist, Department of Psychiatry, Burns Clinic Medical Center, Petoskey, MI: Provided outpatient psychological services including adult individual and couples therapy, and clinical psychological testing in collaboration with staff psychiatrists to assist in diagnosis and treatment of a full range of psychiatric disorders

1987-1991: Staff Psychologist, Woodland Counseling Center/Northern Michigan Hospitals, Inc., Petoskey, MI: Conducted all in-patient psychological assessments as contractual psychologist for Northern Michigan Hospital Center for Psychiatric Medicine.  Provided outpatient psychotherapy to adult and child populations.

1983-1985/1979-1980: Michigan Headstart Handicap Services Advocate/Specialist, Greenville, MI, by grant from Administration of Children, Youth, and Families/Department of Health and Human Services (ACYF), Region V (Chicago). Served as ACYF’s Michigan advocate for impaired children in the state’s Headstart programs, assuring cooperation of state governmental agencies (departments of public health, mental health, education, and social services. Advanced policies and operational processes assuring services for preschool-age children with special needs; conducted continuing education training conferences for Michigan’s public early childhood educators

1981-1982: Sales and Marketing Representative, Michigan Press Association.

1978-1979: President, Student Government, Central Michigan University. Elected (with stipend) as student representative to the university Board of Trustees; established department of Ethnic Minority Relations; conducted research study on efficacy of university medical services. Administered six executive departments and chaired student government Board of Directors.

Professional Committees and Appointments

• Co-Chair, National Emergency Number Association Working Group on Suicide, Subgroup on Education and Training, with Frank Campbell, PhD 
  
• Allied Medical Staff, Northern Michigan Regional Hospital, Petoskey  (since 1987)
• Co-chair, Special Interest Group on Spirituality and Eye Movement Desensitization and Reprocessing (EMDR); (appointed by Dr. Francine Shapiro, originator of EMDR) Second Annual Conference on Eye Movement Desensitization and Reprocessing, Palo Alto, California
  
• State Committee, Michigan Project Find, Michigan Department of Education, Lansing, MI 
  
• State Committee, Michigan Early Periodic Screening, Diagnosis and Testing, Michigan Department of Public Health, Lansing, MI 
  

Publications and Presentations (Partial Listing)

• Marshall, J.W., 2010. The Journey into Love: in pursuit of a great marriage™, a CD based multimedia training program for couples to develop distress tolerance and interpersonal skills. Produced by J.S. Interactive.
  

• C'mon: We're Better than This! Detoxing Relationships in the 911 Center. Invited presentation: National Emergency Number Association, Michigan Chapter, May 25, 2010

•  PTSD in the PSAP: 911 Centers as Hotbeds of Psychological Trauma. National Emergency Number Association, Michigan Chapter, May 25, 2010

• Marshall, J.W. (2009) Building 911 LifeBridges to Suicidal Callers™: 8 hour course curriculum, approved by State 911 Committee. Conduct course, ongoing.
  

• Marshall, J.W. (2009) Survive and Thrive Together in the Emotional Terrain of the 911 Center™: 16 hour course curriculum on traumatology and workplace relationships. Approved by State 911 Committee. Conduct course beginning 2010.

• Finding Balance: Identifying and Coping with Stress. Invited presentation to the National Multiple Sclerosis Society, Michigan Chapter. Traverse City, MI. September 9, 2009

• Discovering ChoicePoints™ in Prevention of Chronic Stress in the Medical Staff. Invited address,  Medical practice oEugene Wang, D.O., Petoskey, MI. June, 2010
  

• Key Note address: AWAKE Annual Meeting, for Dr. Craig Boss, MD, Charlevoix Area Hospital Sleep Disorders Program, July, 2009

• Stress Reduction in the Treatment of Medical Conditions: Good News for Doctors and Patients. Grand Rounds presentation: Northern Michigan Regional Hospital. Petoskey, MI. September, 2008.

• Marshall, J.W. (2006). Survive and Thrive in the Emotional Terrain of the 9-1-1 Center, Part 1. Emergency Number Professional Magazine, January/February, 44-49.

• Marshall, J.W. (2006). Survive and Thrive in the Emotional Terrain of the 9-1-1 Center, Part 2. Emergency Number Professional Magazine, March, 65-72.

• Marshall, J.W. (2005). "Survive and Thrive in the Emotional Terrain of the 9-1-1 Center™;  Course curriculum. Approved by Michigan State 911 Committee, and 8 hour course presented to over 2,000 dispatchers from 2005-2009; with companion workbook

• Survive and Thrive in the Emotional Terrain of the 9-1-1 Center. Full day training, by invitation. National Emergency Number Association, Michigan Annual Conference, 2005

• J.W. Marshall, (2001). The Trauma Model in Outpatient Psychotherapy: A Catalyst for Movement and Change. Course curriculum for 8 hour seminar for mental health clinicians. Presented (by invitation of the Colin A. Ross Institute) in Novi, MI, April 18, 2002, and at Forest View Hospital, Grand Rapids, MI, October, 2001.

• Negotiating the Psychological Terrain of Terrorism: Helping Parents and Children in the Aftermath of 9-11. Tri-State Medical and Dental Association, Boyne Mountain, January 2002

• Helping Families Deal With The Psychological Impacts of Bioterrorism. (Member, Panel Presentation) Northern Michigan Hospital, Petoskey, MI, October, 2001

• J.W. Marshall (2000) Stress Managing for Special Educators™. Four hour Course curriculum. Presented to Charlevoix-Emmet Intermediate School District, Petoskey, MI. 

• J.W. Marshall (1998). Love In Action: Building Better Relationships™. Course curriculum, conducted as 12 hour courses (twelve weekend retreats from 1998-2004).

• Building Your Marriage Into a Sanctuary, Winsome Women Annual Convention, Boyne Mountain, MI, 1997

• Eye Movement Desensitization and Reprocessing: En Vivo Demonstration and Presentation of Clinical Efficacy. Annual International Conference, Christian Association for Psychological Studies, Virginia Beach, VA, 1995

• Clinical Efficacy with Difficult Patients. Co-presented with Lori Katzman, M.D.. Grand Rounds, Northern Michigan Hospital, 1995

• Psychological Screening for Somatoform and Affective Disorders in Gastrointestinal Patients, Department of Gastroenterology, Northern Michigan Hospital, 1995

• Marshall, J.W., and Patterson, J. EMDR: A Godsend In The Healing Process: paper and presentation delivered to the 2^nd Annual International Congress on Christian Counseling (AACC), Atlanta, Georgia, 1992 (Selected for publication by AACC.)
  

• Principles and Procedures of Psychological  Assessment of a Psychiatric Inpatient Population. Grand Rounds, Northern Michigan Hospital, Petoskey, 1990

• Stress Management for CDI Patients and Partners, Department of Cardiology, Northern Michigan Hospital, 1989
  

Professional Affiliations

• American Association of Christian Counselors, Member
• American Psychological Association, Associate Member
• Christian Association for Psychological Studies, Member
• Department of Psychiatry, Northern Michigan Hospital, Petoskey, MI, Allied Medical Staff
• Eye Movement Desensitization and Reprocessing International Association, Member
  
• National Emergency Number Association (NENA), Member 
  

Professional Licensure/Credentialing

• Michigan Limited License Psychologist, Board of Psychology, Department of Consumer and Industry Affairs, State of Michigan. License number 6301007031
  
• Certified EMDR Therapist
  

References: available upon request