© 2018 by 911 Training Institute. All rights reserved. 

Notice: neither the content of this website nor the services provided by 911TI constitute clinical care. Jim Marshall practices as a licensed mental health professional only in the State of Michigan.  

This resource was prepared to help your 911 center build its Comprehensive Stress Management Program. (In the book, The Resilient 911 Professional, we call this a PSAP Resilience Program.) The link here will take you to 911Wellness.com where you'll find the Toolkit, including the NENA Standard on Acute/Traumatic and Chronic Stress Management, and more. Let us know if you don't find what you need.