The 911TI Academy

 Outstanding self-paced courses. Anytime. Anywhere! 
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"Yes, we are in an era with industry-wide PSAP understaffing and scheduling challenges, but that doesn't mean we decrease access to, or compromise the quality of training we deliver to 9-1-1 Professionals."
Jim Marshall, CEO

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Welcome to the 911TI Academy--the result of a great partnership with Virtual Academy, a proven leader in creation of self-paced learning experiences for first responders. With VA's help, we're proud to bring you access to our highly acclaimed curriculum in truly dynamic, highly interactive self-paced experiences! These on-demand courses are the perfect choice if your PSAP is understaffed and your personnel are over-scheduled. Or if you're simply looking for excellent training classes that are also more convenient and cost-effective than traditional offerings.

Our 911TI Academy courses will equip your 9-1-1 Pros to achieve resilience-driven excellence at work and home, deliver powerful peer support, and peak performance in their management of calls involving suicide and mental crises. And more...

Here's our Bottomline: top quality self-paced courses are no longer the third choice behind live in-person and live-virtual courses. We trust you'll agree: at the 911TI Academy, they're a first-class alternative!

And we offer a Subscription Service for your PSAP to make it even easier and more affordable to succeed in meeting your PSAP training needs.  


The 911TI Academy offers training solutions to help you...

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Enjoy vibrant on-demand learning experiences developed by the 911TI Faculty.


Easily access the 911TI Academy 24/7 from any electronic device.


Complete training courses at your own individual pace.

Watch these quick introductions to
911TI Academy courses...

Resilience Training designed for 9-1-1 Professionals

Foundational training in  Peer Support

The 911TI Academy Subscription Service

Way more than just incredible classes. Our subscribers enjoy our courses bundled at a discounted rate plus premium content for even great value!

Enjoy our full training courses and exclusive webinars presented by Jim Marshall and our 911TI Faculty.

If you've been looking for subject matter experts in resilience, mental health and crisis call mastery to bring the best possible self-paced training to your people, welcome home! 

Explore 5 Great Benefits of 911TI Academy Subscription

Begin your Subscription or purchase individual courses now! 

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