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The 911TI Academy


Here's what it's all about...

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You can enjoy all our highly acclaimed 911TI courses plus high-value premium content and support for one incredible annual fee.

5 Great Reasons to become an Academy Subscriber

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Our 911TI Academy courses are  unparalleled in quality and always delivered by experts in the industry.

(See quick intros to our first two courses here. Our third is on its way!)

911TI Academy: Survive & Thrive
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911TI Academy: The Power of Peer Support
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Complimentary access to our subscriber-only webinars digging deeper into special interest topics

The 911TI team includes highly qualified subject matter experts in mental and physial health, frontline dispatching, 911 leadership and much more. Join them for monthly webinars on topics created exclusively for our Academy partners, including:

  • Reclaiming Decent Sleep for a Better Life

  • When Home Life Collides with your Work

  • How to initiate the Toughest, Gotta-do Convos

  • Other Topics by Request of our Subscribers!

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Access to participate in The Resilient 9-1-1 Professional Book Experience 

Join co-editors Jim Marshall, Tracy Laorenza, other authors, and your 9-1-1 peers in lively make-it-real discussions and Q&A related to selected chapters in The Resilient 9-1-1 Professional: Surviving & Thriving Together in the 9-1-1 Center. Then enjoy unlimited access to the recordings of these sessions.

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Special Roll Call Presentations

Sometimes it takes only a couple minutes of the right teaching to create the mindset you need to make it through your shift or gain the encouragement or wisdom you need to face a current life challenge. That's exactly the support Jim Marshall and his team are dedicated to deliver in these brief roll-call sessions ranging from protecting your own well-being, facing personal challenges, and keeping your edge with difficult callers or co-workers.


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