SCHEDULE & REGISTRATION
All our courses are Michigan SNC-Approved and eligible for Approval throughout U.S.

HOW TO REGISTER...
Three easy ways:
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Online: choose one of our courses from the calendar below and click on the date
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Email:
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Phone: 231-622-1600
2019/2020 Course Calendar
Note: See bottom of page for Michigan SNC Information on each course.
All courses run 8am-5pm, unless otherwise noted.
Course Fees (all materials included):
One day courses: $229 per person
Two day courses: $359 per person
Three day courses:
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Class only: $539 per person - register by clicking on date below
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EMHD+LB and Certified Peer Supporter classes with on-going certification: please contact us for certification details, fees and registration process
DECEMBER
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December 4 - Survive & Thrive Introductory Stress Resilience Training, Green Bay, WI; hosted by Brown County Public Safety Communications; Instructor Jim Marshall
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December 5- Sustaining Excellence as a Peer Supporter, Green Bay, WI; hosted by Brown County Public Safety Communications; Instructor Jim Marshall; **open only to those who have taken the 3-day Certified Peer Supporter class or have an established Peer Support Program
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December 6 - Survive & Thrive Introductory Stress Resilience Training, Green Bay, WI; hosted by Brown County Public Safety Communications; Instructor Jim Marshall
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December 11 & 12 - Survive & Thrive Comprehensive Stress Resilience Training, Columbia, MO; hosted by Boone County Joint Communications; Instructor Jim Marshall
JANUARY 2020
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January 8 - Survive & Thrive Introductory Stress Resilience Training, Gainesville, FL; hosted by the Alachua County Sheriff's Office; Instructor Jim Marshall
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January 9- The Power of Peer Support, Gainesville, FL; hosted by the Alachua County Sheriff's Office; Instructor Jim Marshall
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January 14, 15, & 16 - The Certified Peer Supporter, Gainesville, FL; hosted by the Alachua County Sheriff's Office; Instructor Jim Marshall; note: this class has pre-requisites
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January 27 - Survive & Thrive Introductory Stress Resilience Training, Murfreesboro, TN; hosted by the Murfreesboro Police Department; Instructor Jim Marshall
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January 28- The Power of Peer Support, Murfreesboro, TN; hosted by the Murfreesboro Police Department; Instructor Jim Marshall
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January 29, 30, & 31 - The Certified Peer Supporter, Murfreesboro, TN; hosted by the Murfreesboro Police Department; Instructor Jim Marshall; note: this class has pre-requisites
FEBRUARY 2020
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February 11 - Peak Performance in Managing Domestic Violence Calls, Austin, TX; hosted by the Capital Area Emergency Communications District; Instructor Jim Marshall; Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog
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February 12 - 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success, Austin, TX; hosted by the Capital Area Emergency Communications District; Instructor Jim Marshall; Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog
Please note: the following four classes in Massachusetts will run 8am-4pm:
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February 24 - The Power of Peer Support, Auburn, MA; hosted by the Auburn Police Department; Instructor Jim Marshall
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February 25 - Survive & Thrive Introductory Stress Resilience Training, Framingham, MA; hosted by the Framingham Police Department; Instructor Jim Marshall
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February 26 - Foundations of Emergency Mental Health Dispatching, Cambridge, MA, hosted by Cambridge Emergency Communications; Instructor Jim Marshall
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February 28 - Building 911 LifeBridges to Suicidal Callers (1-day class), Andover, MA, hosted by the Andover Public Safety Center; Instructor Jim Marshall
MARCH 2020
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March 9 - Sustaining Excellence in Emergency Mental Health Dispatching, St. Paul, MN; hosted by Allina Health Medical Dispatch; Instructor Jim Marshall; in-house training
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March 10 - Sustaining Excellence in Emergency Mental Health Dispatching, St. Paul, MN; hosted by Allina Health Medical Dispatch; Instructor Jim Marshall; in-house training
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March 11, 12, & 13 - EMHD + LifeBridges, St. Paul, MN; hosted by Allina Health Medical Dispatch; Instructor Jim Marshall; in-house training
APRIL 2020
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April 1 - Survive & Thrive Introductory Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall
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April 2 - The Power of Peer Support, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall
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April 3 - Survive & Thrive Introductory Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall
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April 15, 16, & 17 - The Certified 911 Peer Supporter, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall
DECEMBER 2020
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December 7, 8, & 9 - EMHD + LifeBridges, Fort Worth, TX; hosted by Tarrant County 911 District; Instructor Jim Marshall Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog
SNC approvals (Michigan):
**All Module II courses can be used for Module III continuing education requirements as well**
Module II endorsed:
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Building 911 LifeBridges to Suicidal Callers: MCI201509B
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Survive & Thrive Introductory Stress Resilience Training: MCI201510C
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Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C
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Survive & Thrive Advanced Stress Resilience Training: MCI201510A
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Peak Performance in Managing Domestic Violence Calls: MCI201509A
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The Power of Peer Support - Level I: MCI201511A
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Stress Resilience for 911 Directors: MCI201406A
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911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A
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EMHD+LifeBridges (previously known as CEMHD): MCI201703A
Module III:
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Emergency Mental Health Dispatching: MCI201310B
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Foundations of Emergency Mental Health Dispatching (formerly known as 10-96 Who are You?): MCI201310A
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911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A
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The Certified 911 Peer Supporter: MCI201710A
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Sustaining Excellence as a Certified Peer Supporter: MCI201806A