All our courses are Michigan SNC-Approved and eligible for Approval throughout U.S.

2019/2020 Course Calendar

Note: See bottom of page for Michigan SNC Information on each course.

All courses run 8am-5pm, unless otherwise noted.

Course Fees (all materials included):

One day courses: $229 per person

Two day courses: $359 per person  

​Three day courses:

• Class only: $539 per person - register by clicking on date below

• EMHD+LB and Certified Peer Supporter classes with on-going certification: please contact us for certification details, fees and registration process

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DECEMBER

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• December 4 - Survive & Thrive Introductory Stress Resilience Training, Green Bay, WI;  hosted by Brown County Public Safety Communications; Instructor Jim Marshall

• December 5- Sustaining Excellence as a Peer Supporter, Green Bay, WI;  hosted by Brown County Public Safety Communications; Instructor Jim Marshall; **open only to those who have taken the 3-day Certified Peer Supporter class or have an established Peer Support Program

• December 6 - Survive & Thrive Introductory Stress Resilience Training, Green Bay, WI;  hosted by Brown County Public Safety Communications; Instructor Jim Marshall

• December 11 & 12 - Survive & Thrive Comprehensive Stress Resilience Training, Columbia, MO; hosted by Boone County Joint Communications; Instructor Jim Marshall

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JANUARY 2020

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• January 8 - Survive & Thrive Introductory Stress Resilience Training, Gainesville, FL;  hosted by the Alachua County Sheriff's Office; Instructor Jim Marshall

• January 9- The Power of Peer Support, Gainesville, FL;  hosted by the Alachua County Sheriff's Office; Instructor Jim Marshall

• January 14, 15, & 16 - The Certified Peer Supporter, Gainesville, FL;  hosted by the Alachua County Sheriff's Office; Instructor Jim Marshall; note: this class has pre-requisites

• January 27 - Survive & Thrive Introductory Stress Resilience Training, Murfreesboro, TN;  hosted by the Murfreesboro Police Department; Instructor Jim Marshall

• January 28- The Power of Peer Support, Murfreesboro, TN;  hosted by the Murfreesboro Police Department; Instructor Jim Marshall

• January 29, 30, & 31 - The Certified Peer Supporter, Murfreesboro, TN;  hosted by the Murfreesboro Police Department; Instructor Jim Marshall; note: this class has pre-requisites

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FEBRUARY 2020

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• February 11 - Peak Performance in Managing Domestic Violence Calls, Austin, TX; hosted by the Capital Area Emergency Communications District; Instructor Jim Marshall; Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog

• February 12 - 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success, Austin, TX; hosted by the Capital Area Emergency Communications District; Instructor Jim Marshall; Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog

Please note: the following four classes in Massachusetts will run 8am-4pm:

• February 24 - The Power of Peer Support, Auburn, MA; hosted by the Auburn Police Department; Instructor Jim Marshall

• February 25 - Survive & Thrive Introductory Stress Resilience Training, Framingham, MA; hosted by the Framingham Police Department; Instructor Jim Marshall

• February 26 -  Foundations of Emergency Mental Health Dispatching, Cambridge, MA, hosted by Cambridge Emergency Communications;  Instructor Jim Marshall

• February 28 -  Building 911 LifeBridges to Suicidal Callers (1-day class), Andover, MA, hosted by the Andover Public Safety Center;  Instructor Jim Marshall​​​

MARCH 2020

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• March 9 - Sustaining Excellence in Emergency Mental Health Dispatching, St. Paul, MN; hosted by Allina Health Medical Dispatch; Instructor Jim Marshall; in-house training

• March 10 - Sustaining Excellence in Emergency Mental Health Dispatching, St. Paul, MN; hosted by Allina Health Medical Dispatch; Instructor Jim Marshall; in-house training

• March 11, 12, & 13 - EMHD + LifeBridges, St. Paul, MN; hosted by Allina Health Medical Dispatch; Instructor Jim Marshall; in-house training

APRIL 2020

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• April 1 - Survive & Thrive Introductory Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

• April 2 - The Power of Peer Support, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

• April 3 - Survive & Thrive Introductory Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

• April 15, 16, & 17 - The Certified 911 Peer Supporter, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

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DECEMBER 2020

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• December 7, 8, & 9 - EMHD + LifeBridges, Fort Worth, TX; hosted by Tarrant County 911 District; Instructor Jim Marshall Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog

SNC approvals (Michigan):

**All Module II courses can be used for Module III continuing education requirements as well**

Module II endorsed:

• Building 911 LifeBridges to Suicidal Callers: MCI201509B

• Survive & Thrive Introductory Stress Resilience Training: MCI201510C

• Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

• Survive & Thrive Advanced Stress Resilience Training: MCI201510A

• Peak Performance in Managing Domestic Violence Calls: MCI201509A

• The Power of Peer Support - Level I: MCI201511A

• Stress Resilience for 911 Directors: MCI201406A

• 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

• EMHD+LifeBridges (previously known as CEMHD): MCI201703A

Module III:

• Emergency Mental Health Dispatching: MCI201310B

• Foundations of Emergency Mental Health Dispatching (formerly known as 10-96 Who are You?): MCI201310A

• 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

• The Certified 911 Peer Supporter: MCI201710A

• Sustaining Excellence as a Certified Peer Supporter: MCI201806A