COVID-19 Note: Until further notice, all in-person classes will be following these safety guidelines:

• 6-ft. physical distancing

• Face Masks required

• Hand Sanitizer availability in classroom for students/instructor

• Any & all additional measures required by the Hosting Agency

 

2021 Course Calendar

Note: See bottom of page for current State Approval Information on each course.

If you don't see your state listed, please contact us - we are able to pursue approval throughout the U.S. upon request.

Course Fees (all materials included):

Pricing effective through June 30, 2021:

One day courses: $229 per person

Two day courses: $359 per person  

​Three day courses: $539 per person

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Pricing starting July 1, 2021:

One day courses: in-person: $229; virtual: $209

Two day courses: in-person: $375; virtual: $339

​Three day courses: in-person: $549; virtual: $495

 

​2021

 

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APRIL

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• April 20 & 21 - Survive & Thrive Comprehensive Stress Resilience Training, Farmington Hills, MI; hosted by the Farmington Hills PD;  Instructor Jim Marshall; 8am-5pm EST

• April 26-30 - In-House Consultation & Training; Charleston, SC

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MAY

• May 4, 5, & 6 - The Certified 911 Peer Supporter, Bedford, OH; hosted by  Chagrin Valley Dispatch; Instructor Dr. Rick Janka; 8am-5pm EST

• May 10 - Peak Performance through Optimized Home Life, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST; **spouses/partners of attendees may join class free of charge**

• May 13 - Foundations of Emergency Mental Health Dispatching, Pomona, NY; hosted by Rockland County;  Instructor Jim Marshall;  8am-5pm EST; note: this class is open to all agencies, but the first 35 dispatchers to register from Rockland County will have their registration fee covered by Rockland County, email deborah@911training.net to take advantage of this offer

• May 14 - Foundations of Emergency Mental Health Dispatching, Pomona, NY; hosted by Rockland County;  Instructor Jim Marshall;  8am-5pm EST; note: this class is open to all agencies, but the first 35 dispatchers to register from Rockland County will have their registration fee covered by Rockland County, email deborah@911training.net to take advantage of this offer

• May 18 - The Power of Peer Support, Live-Virtual Training; hosted by Klickitat County; Instructor Jim Marshall; class open to all PSAPs, 11am-8pm EST.

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JUNE

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• June 4 - Survive & Thrive Core Stress Resilience Training, Florence, AL; hosted by Dispatchers as Part of 1st Responders & Alabama APCO; Instructor Jim Lanier

• June 7, 8, & 9 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Bozeman, MT; hosted by Gallatin County 911; Instructor Jim Marshall; 8am-5pm MST

• June 15 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor Jim Lanier; class open to PSAPs in all states, 9am-6pm EST

• June 22 - Advanced Survive & Thrive Stress Resilience Training, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST; note: this class has prerequisites: you must have taken either Survive & Thrive Core or Comprehensive in order to be eligible to take this course.

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JULY​

• July 20, 21, & 22 - The Certified 911 Peer Supporter, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST

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AUGUST

• August 3, 4, & 5 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 10am-7pm EST

• August 24 - The Power of Peer Support, Dalton, GA; hosted by Whitfield County 911; Instructor Jim Marshall; 8am-5pm EST.

• August 26 - The Power of Peer Support, Dalton, GA; hosted by Whitfield County 911; Instructor Jim Marshall; 8am-5pm EST.

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​SEPTEMBER

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• September 14 - Survive & Thrive Core Stress Resilience Training, Bentonville, AR; hosted by the Bentonville PD

• September 16 - Survive & Thrive Core Stress Resilience Training, Bentonville, AR; hosted by the Bentonville PD

• September 21 & 22 - Survive & Thrive Comprehensive Stress Resilience Training, Farmington Hills, MI; hosted by the Farmington Hills PD;  Instructor Jim Marshall; 8am-5pm EST

 

NOVEMBER

• November 2, 3, & 4 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Harlingen, TX;  Instructor Jim Marshall; note: this class is open to Texas telecommunicators only.

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DECEMBER

• December 14, 15, & 16 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Fort Worth, TX;  Instructor Jim Marshall; note: this class is open to Texas telecommunicators only.

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Michigan SNC approvals:

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**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II endorsed:

 

• Building 911 LifeBridges to Suicide Callers: MCI201509B

• LifeBridges to Suicide Callers - Core Concepts: MCI2020-1144

• Survive & Thrive Core Stress Resilience Training: MCI201510C

• Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

• Survive & Thrive Advanced Stress Resilience Training: MCI201510A

• Peak Performance in Managing Domestic Violence Calls: MCI201509A

• The Power of Peer Support: MCI201511A

• Stress Resilience for 911 Directors: MCI201406A

• 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

• EMHD+LB (Emergency Mental Health Dispatching + LifeBridges): MCI201703A

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Module III:

 

• Emergency Mental Health Dispatching: MCI201310B

• Foundations of Emergency Mental Health Dispatching (formerly known as 10-96 Who are You?): MCI201310A

• 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

• The Certified 911 Peer Supporter: MCI201710A

• Sustaining Excellence as a Certified Peer Supporter: MCI201806A

 

Georgia POST Approvals (NQM27G):

 

• Survive & Thrive Core Stress Resilience Training

• Survive & Thrive Comprehensive Stress Resilience Training

• The Power of Peer Support

• The Certified 911 Peer Supporter

• 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

• EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

 

Massachusetts State 911 Course Approvals:

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• Survive & Thrive Core Stress Resilience Training

• Foundations of Emergency Mental Health Dispatching

• The Power of Peer Support

• Building 911 LifeBridges to Suicidal Callers