COVID-19 Note: Until further notice, all in-person classes will be following these safety guidelines:

• 6-ft. physical distancing

• Face Masks required

• Hand Sanitizer availability in classroom for students/instructor

• Any & all additional measures required by the Hosting Agency

 

2020/2021 Course Calendar

Note: See bottom of page for current State Approval Information on each course.

If you don't see your state listed, please contact us - we are able to pursue approval throughout the U.S. upon request.

Course Fees (all materials included):

One day courses: $229 per person

Two day courses: $359 per person  

​Three day courses:

• Class only: $539 per person - register by clicking on date below

• EMHD+LB and Certified Peer Supporter classes with on-going certification: please contact us for certification details, fees and registration process

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2020

NOVEMBER

 

 

 

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• November 3 - The Power of Peer Support, Live-Virtual Training; Instructor Jim Marshall; class open to PSAPs in all states, 8am-5pm EST

• November 17 - Survive & Thrive Core Stress Resilience Training, Auburn Hills, MI; Hosted by the Oakland Police Academy; Instructor Jim Marshall; 8am-5pm EST; for this class only, register by emailing: ;

• November 18 - Foundations of Emergency Mental Health Dispatching, Live-Virtual Training, hosted by CAPCOG; Instructor Jim Marshall; 9am-6pm EST; Note: Registration limited to Texas telecommunicators: register through https://training.capcog.org/

• November 19 - Power of Peer Support, Live-Virtual Training hosted by CAPCOG; Instructor Jim Marshall; 9am-6pm EST; Note: Registration limited to Texas telecommunicators: register through https://training.capcog.org/

 

DECEMBER

 

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• December 3 & 4 - Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST

• December 8, 9, & 10 - EMHD + LifeBridges, Fort Worth, TX; hosted by Tarrant County 911 District; Instructor Jim Marshall; 8am-5pm CST; Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog

• December 14, 15, & 16- The Certified 911 Peer Supporter, Live-Virtual Training;  Instructor Jim Marshall; please note: this class has two prerequisite classes: Survive & Thrive and The Power of Peer Support - those two classes are required prior to taking this class. 9am-6pm EST

 

2021

JANUARY

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• January 4 & 5 - Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 8am-5pm EST

• January 6 - 911 Peak Performance through Optimized Home Life, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 10am-7pm EST **spouses/partners may attend class free of charge**

• January 7 & 8 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor TDB; class open to PSAPs in all states, 1pm-5pm EST each day (this is an 8 hour class, 4 hours each day)

• January 12, 13, & 14 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 8am-5pm EST; registering 10 or more for this class? email us for a 10% discount! Less than 10? Use the date registration link for a 5% discount!

• January 25, 26, & 27 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST; registering 10 or more for this class? email us for a 10% discount! Less than 10? Use the date registration link for a 5% discount!

 

FEBRUARY

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• February 4 & 5 - The Power of Peer Support, Live-Virtual Training; Instructor Ryan Dedmon; class open to PSAPs in all states, 1pm-5pm EST each day (this is an 8 hour class, 4 hours each day)

• February 8, 9, & 10 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 11am-8pm EST; registering 10 or more for this class? email us for a 10% discount! Less than 10? Use the date registration link for a 5% discount!

• February 23, 24, & 25 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST; registering 10 or more for this class? email us for a 10% discount! Less than 10? Use the date registration link for a 5% discount!

 

MARCH

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• March 8, 9, & 10 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 11am-8pm EST; registering 10 or more for this class? email us for a 10% discount! Less than 10? Use the date registration link for a 5% discount!

• March 17 - The Power of Peer Support, Altoona, IA; hosted by Iowa APCO; Instructor Jim Marshall; 8am-5pm CST; **note: the first 20 registrants for this Post-Conference course will have their registration fee waived, courtesy of APCO** Click here to register through IAAPCONENA

• March 23, 24, & 25 - The Certified 911 Peer Supporter, Bedford, OH; hosted by  Chagrin Valley Dispatch; Instructor Dr. Rick Janka; 8am-5pm EST

• March 24 - Survive & Thrive Core Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall; 8am-5pm EST

• March 25 - The Power of Peer Support, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall; 8am-5pm EST

• March 26 - Survive & Thrive Core Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall; 8am-5pm EST

 

APRIL

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• April 14, 15, & 16 - The Certified 911 Peer Supporter, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall; 8am-5pm EST

• April 20 & 21 - Survive & Thrive Comprehensive Stress Resilience Training, Farmington Hills, MI; hosted by the Farmington Hills PD;  Instructor Jim Marshall; 8am-5pm EST

• April 26-30 - In-House Consultation & Training; Charleston, SC

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JUNE

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• June 7, 8, & 9, 2021 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Bozeman, MT; hosted by Gallatin County 911; Instructor Jim Marshall; 8am-5pm MST

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Michigan SNC approvals:

 

 

**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II endorsed:

 

• Building 911 LifeBridges to Suicide Callers: MCI201509B

• LifeBridges to Suicide Callers - Core Concepts: MCI2020-1144

• Survive & Thrive Core Stress Resilience Training: MCI201510C

• Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

• Survive & Thrive Advanced Stress Resilience Training: MCI201510A

• Peak Performance in Managing Domestic Violence Calls: MCI201509A

• The Power of Peer Support: MCI201511A

• Stress Resilience for 911 Directors: MCI201406A

• 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

• EMHD+LB (Emergency Mental Health Dispatching + LifeBridges): MCI201703A

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Module III:

 

• Emergency Mental Health Dispatching: MCI201310B

• Foundations of Emergency Mental Health Dispatching (formerly known as 10-96 Who are You?): MCI201310A

• 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

• The Certified 911 Peer Supporter: MCI201710A

• Sustaining Excellence as a Certified Peer Supporter: MCI201806A

 

Georgia POST Approvals:

 

• Survive & Thrive Core Stress Resilience Training

• Survive & Thrive Comprehensive Stress Resilience Training

• The Power of Peer Support

• The Certified 911 Peer Supporter

 

Massachusetts State 911 Course Approvals:

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• Survive & Thrive Core Stress Resilience Training

• Foundations of Emergency Mental Health Dispatching

• The Power of Peer Support

• Building 911 LifeBridges to Suicidal Callers