All our courses are Michigan SNC-Approved and eligible for Approval throughout U.S.

COVID-19 Note: Until further notice, all in-person classes will be following these safety guidelines:

• 6-ft. physical distancing

• Face Masks required

• Hand Sanitizer availability in classroom for students/instructor

• Any & all additional measures required by the Hosting Agency

 

2020/2021 Course Calendar

Note: See bottom of page for current State Approval Information on each course.

All courses run 8am-5pm, unless otherwise noted.

Course Fees (all materials included):

One day courses: $229 per person

Two day courses: $359 per person  

​Three day courses:

• Class only: $539 per person - register by clicking on date below

• EMHD+LB and Certified Peer Supporter classes with on-going certification: please contact us for certification details, fees and registration process

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2020

 

 

 

 

AUGUST

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• August 18, 19, & 20 - The Certified 911 Peer Supporter, Roseville, MI; hosted by SERESA; Instructor Jim Marshall  CLASS FULL

• August 31, September 1 & 2 - The Certified 911 Peer Supporter, Gainesville, FL; hosted by the Alachua County Sheriff's Office; Instructor Jim Marshall

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SEPTEMBER

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• September 16 & 17 - Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training via Crowdcast; hosted by Eaton County Dispatch Center; Instructor Jim Marshall; class open to PSAPs in all states

• September 18 - The Power of Peer Support, Live-Virtual Training via Crowdcast; hosted by Eaton County Dispatch Center; Instructor Jim Marshall; class open to PSAPs in all states

• September 28 - October 2 - In-House Consultation & Training; Charleston,SC; Instructor Jim Marshall

 

OCTOBER

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• October 14, 15, & 16- The Certified 911 Peer Supporter, Clinton Township, MI; hosted by SERESA; Instructor Jim Marshall **Note: for this location only, class fee of $570.50 includes lunch each day**

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DECEMBER

 

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• December 7, 8, & 9 - EMHD + LifeBridges, Fort Worth, TX; hosted by Tarrant County 911 District; Instructor Jim Marshall Note: registration limited to Texas telecommunicators only, register through https://tc911.talentlms.com/catalog

 

2021

MARCH

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• March 17 - The Power of Peer Support, Altoona, IA; hosted by Iowa APCO; Instructor Jim Marshall**note: the first 20 registrants for this Post-Conference course will have their registration fee waived, courtesy of APCO** Click here to register through IAAPCONENA

• March 24 - Survive & Thrive Core Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

• March 25 - The Power of Peer Support, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

• March 26 - Survive & Thrive Core Stress Resilience Training, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

 

APRIL

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• April 14, 15, & 16 - The Certified 911 Peer Supporter, Roswell, GA; hosted by the City of Roswell Police Department; Instructor Jim Marshall

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Michigan SNC approvals:

 

 

**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II endorsed:

 

• Building 911 LifeBridges to Suicidal Callers: MCI201509B

• Survive & Thrive Core Stress Resilience Training: MCI201510C

• Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

• Survive & Thrive Advanced Stress Resilience Training: MCI201510A

• Peak Performance in Managing Domestic Violence Calls: MCI201509A

• The Power of Peer Support: MCI201511A

• Stress Resilience for 911 Directors: MCI201406A

• 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

• EMHD+LifeBridges (previously known as CEMHD): MCI201703A

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Module III:

 

• Emergency Mental Health Dispatching: MCI201310B

• Foundations of Emergency Mental Health Dispatching (formerly known as 10-96 Who are You?): MCI201310A

• 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

• The Certified 911 Peer Supporter: MCI201710A

• Sustaining Excellence as a Certified Peer Supporter: MCI201806A

 

Georgia POST Approvals:

 

• Survive & Thrive Core Stress Resilience Training

• Survive & Thrive Comprehensive Stress Resilience Training

• The Power of Peer Support

• The Certified 911 Peer Supporter

 

Massachusetts State 911 Course Approvals:

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• Survive & Thrive Core Stress Resilience Training

• Foundations of Emergency Mental Health Dispatching

• The Power of Peer Support

• Building 911 LifeBridges to Suicidal Callers