COVID-19 Note: Until further notice, all in-person classes will be following these safety guidelines:

• 6-ft. physical distancing

• Face Masks required

• Hand Sanitizer availability in classroom for students/instructor

• Any & all additional measures required by the Hosting Agency

 

2021 Course Calendar

Note: See bottom of page for current State Approval Information on each course.

If you don't see your state listed, please contact us - we are able to pursue approval throughout the U.S. upon request.

Course Fees (all materials included):

One day courses: $229 per person

Two day courses: $359 per person  

​Three day courses: $539 per person

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​2021

 

FEBRUARY

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• February 4 & 5 - The Power of Peer Support, Live-Virtual Training; Instructor Ryan Dedmon; class open to PSAPs in all states, 1pm-5pm EST each day (this is an 8 hour class, 4 hours each day)

• February 23, 24, & 25 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST; registering 10 or more for this class? email us for a 10% discount! Less than 10? Use the date registration link for a 5% discount!

• February 24 & 25 - Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training;  Instructor Mary Whyte-Marshall; class open to PSAPs in all states, 9am-6pm EST

 

MARCH

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• March 8, 9, & 10 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 11am-8pm EST; registering 10 or more for this class? email us for a 10% discount! Less than 10? Use the date registration link for a 5% discount!

• March 12 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training hosted by CAPCOG; Instructor Jim Marshall; 9am-6pm EST; Note: Registration limited to Texas telecommunicators: register through https://training.capcog.org/

• March 17 - The Power of Peer Support, Live-Virtual Training; hosted by Iowa APCO; Instructor Jim Marshall; 9am-6pm EST; **note: this class is open to all agencies, but the first 25 Iowan registrants for this course will have their registration fee waived, courtesy of Iowa APCO**

• March 18 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor Mary Whyte-Marshall; class open to PSAPs in all states, 9am-6pm EST

• March 23, 24, & 25 - The Certified 911 Peer Supporter, Bedford, OH; hosted by  Chagrin Valley Dispatch; Instructor Dr. Rick Janka; 8am-5pm EST

 

APRIL

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• April 20 & 21 - Survive & Thrive Comprehensive Stress Resilience Training, Farmington Hills, MI; hosted by the Farmington Hills PD;  Instructor Jim Marshall; 8am-5pm EST

• April 26-30 - In-House Consultation & Training; Charleston, SC

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MAY

• May 10 - Peak Performance through Optimized Home Life, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST; **spouses/partners of attendees may join class free of charge**

• May 12 - Advanced Survive & Thrive Stress Resilience Training, Live-Virtual Training;  Instructor Jim Marshall; class open to PSAPs in all states, 9am-6pm EST

 

JUNE

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• June 7, 8, & 9, 2021 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Bozeman, MT; hosted by Gallatin County 911; Instructor Jim Marshall; 8am-5pm MST

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Michigan SNC approvals:

 

 

**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II endorsed:

 

• Building 911 LifeBridges to Suicide Callers: MCI201509B

• LifeBridges to Suicide Callers - Core Concepts: MCI2020-1144

• Survive & Thrive Core Stress Resilience Training: MCI201510C

• Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

• Survive & Thrive Advanced Stress Resilience Training: MCI201510A

• Peak Performance in Managing Domestic Violence Calls: MCI201509A

• The Power of Peer Support: MCI201511A

• Stress Resilience for 911 Directors: MCI201406A

• 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

• EMHD+LB (Emergency Mental Health Dispatching + LifeBridges): MCI201703A

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Module III:

 

• Emergency Mental Health Dispatching: MCI201310B

• Foundations of Emergency Mental Health Dispatching (formerly known as 10-96 Who are You?): MCI201310A

• 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

• The Certified 911 Peer Supporter: MCI201710A

• Sustaining Excellence as a Certified Peer Supporter: MCI201806A

 

Georgia POST Approvals (NQM27G):

 

• Survive & Thrive Core Stress Resilience Training

• Survive & Thrive Comprehensive Stress Resilience Training

• The Power of Peer Support

• The Certified 911 Peer Supporter

• 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

• EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

 

Massachusetts State 911 Course Approvals:

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• Survive & Thrive Core Stress Resilience Training

• Foundations of Emergency Mental Health Dispatching

• The Power of Peer Support

• Building 911 LifeBridges to Suicidal Callers