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What do you believe you should do with difficult emotions? Your answer to that question will set you on the path to understanding...

Your Emotional Code

A key factor in your mental health, your relationships and your career.

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As Jim Marshall sat one-on-one with 911Pros early in his work with these Very First Responders, listening to their private struggles, he realized so many had learned by example, even by explicit instruction,  that when hell happens at work, they were expected to just "suck it up". They shared a common need for language to help them describe how they deal with emotion. This need still exists today.* 

9-1-1 professionals also need permission and support to break through this old school paramilitary mindset so they don't carry emotional pain throughout their careers. In chapter 5 of The Resilient 9-1-1 Professional, Marshall explains that this old "suck it up" emotional code can fuel depression, Post Traumatic Stress Disorder and damage the relationships we value the most.  

If you are a 911 Pro, you can protect your future at work and at home and secure a high quality of life by gaining compassionate insight and taking new steps to practice better emotional self care. Jim created a screening tool to help you get started. You can identify Your Emotional Code: what you believe you should do with what you feel.


This tool is free and it can help you explore how you deal with your own heart and to live out a healthier Emotional Code. Take a compassionate first step to self-care and use it right now. Download below: 





Note: if you need more information, email us: For urgent or emergent help reach out to the Crisis Textline by texting "Blue" to 741741. ("Blue" will help you gain special support designed for first responders.) 



* This content is based on Chapter 5, Building the Resilient 9-1-1 Mindset: The Power of Your Emotional Code in The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving and Thriving Together in the 9-1-1 Center, pp. 53--64. South of Heaven Press. 2018.

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