top of page
Helping 9-1-1 leaders evaluate and optimize PSAP operationsto boost...
How we Can Help
911TI and our team of experts in 9-1-1, psychology, and organizational leadership, has joined forces with Dr. Michelle Lilly of Lilly Consulting to assist your agency in securing a thriving workforce.
Jim Marshall and Michelle have been colleagues for years, sharing a dedication to understanding and serving the 9-1-1 industry. She has led the way in researching the psychological impacts of doing 9-1-1 work on employees in the United States, and she has worked to build resilience tools to optimize well-being among 9-1-1 Professionals.
She leverages her clinical experience and expertise as a clinical researcher to assess the well-being of your organization and your personnel, identify your key assets supporting a resilience workplace as well as those that create risk to employees' well-being, performance and morale.
Dr. Lilly then provides your agency with concrete recommendations you can follow to optimize workplace conditions leading to greater success for your organization.
Michelle, CEO, Lilly Consulting
For a complimentary initial consultation and to learn more about how 911TI's organizational consulting team can assist your agency, contact email@example.com.
bottom of page