Curriculum

RESILIENCE

The 911TI

A carefully designed suite of courses equipping 9-1-1 professionals to foster their individual mental and physical health, peak performance, and high morale as a 9-1-1 team.

Scan the brief introductions to each course below then choose to register, host, or go deeper in learning more.

COURSE #1

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Survive & Thrive

Together in the 9-1-1 Center

RESILIENCE TRAINING

TM

This is the best stress training class I've seen. I've been to several classes and Survive and Thrive is by far the best... Finally, I've been in Communications for 30 years and finally someone got it right!

COURSE #2

Whether your agency is planning to build a Certified Peer Support Program (see below) or not, this course is a great way to learn about critical basics and benefits of peer support.

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The Power of

Peer Support

TM

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An Introduction

This was the best training I've been to - many people participated and the subject matter was very important… Very great class… Every dispatcher should take it.

COURSE #3

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 9-1-1 Certified Peer Supporter
TM

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Equipping Highly Respected 911Pros to deliver best practice peer care

What a fantastic course. It has been such a great 3 days...I've learned even more about myself and my ability to bounce back. I truly look forward to changing the "Suck it Up" culture! ... [This course should be recommended to] ...all 9-1-1 centers nationwide.

COURSE #4

Sustaining Excellence

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TM

in 9-1-1 Peer Support

Helping 911Pros continue to offer the best support to their peers

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COURSE #5

Peak Performance through Optimized Home Life

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TM

If my husband and I had had the opportunity to learn the relationship skills I learned today, I think we could have made it. Thank you!

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Here's the bottom line for the Thin Gold Line...

911TI is far more than just a training company:

We're your #1 Partner & SME in Producing and Sustaining A

RESILIENT 9-1-1 WORKFORCE!