Optimize 911 Response
To calls involving suicide risk and mental crises
Facilitated Online Training
Jim Marshall is a mental health professional deeply embedded in the 911 industry dedicated to creating expertly-guided curriculum and solutions empowering 911Pros to manage calls involving suicide risk and mental crises. His model, Emergency Mental Health Dispatch (EMHD) transforms mindset, approach, and interaction between the "call manager" and the caller. For years, Jim has trained 911Pros in the classroom in EMHD, and a prelimnary study shows that those equipped with EMHD and 911TI's science-based suicide protocol personally experience significantly decreased anxiety and increased confidence handling these calls.
Now, those 911Pros who can't join Jim in the onsite classroom can join him online! 911 Training Institute has created EMHD Facilitated Online. We created an innovative learning platform by engaging a small group of real 911Pros with Jim in the recording studio. They interact spontaneously with Jim in through out the course, and not following scripts. They get real in their reactions to his teaching, their questions, and their opinions! So don't worry about ending up hypnotically fixating on a lecturer. Your peers join in! Every participant will receive the EMHD Workbook to support their learning experience.
And this is a locally-facilitated training experience! That means 911TI will train your selected course facilitators to provide support to your students to help them stay actively engaged through discussions through every episode. We provide your training team with a facilitator's version of the full EMHD Workbook empowering them to lead learning activities during and after each episode.
This is an unusually vibrant and engaging training experience. But don't take our word for it!
Watch EMHD Online Episode here.