Ryan Dedmon is the Outreach Director and an Instructor and Consultant. He supports 911TI's relationships with first-responders through outreach and engagement, and managing the organization's social media. He also liaisons with 911TI's peer support program partners supporting them with consultation, speaks at conferences, and facilitates resilience training classes. 

In 2002, Ryan started his law enforcement career as an intern in the Gang Division at the Anaheim Police Department (CA). The department hired Ryan to be a Police Cadet and he worked several specialized assignments while attending a police academy. Shortly after graduating, a nearby agency hired him to be a police officer, but he resigned just prior to completing field training because he did not enjoy work in the field. He then returned to Anaheim PD to serve as a Police Communications Operator. 

Ryan repeatedly volunteered to speak at the department's Citizens Academy and neighborhood watch meetings throughout the city. He partnered with Metro Cities Fire Authority to arrange for fire dispatchers to join him in making assembly presentations for kids at local elementary schools throughout the city. One of Ryan’s greatest accomplishments was creating a program with criteria to honor extraordinary children who called 9-1-1 reporting an emergency. He worked with Patrol, Community Policing, and Adult Protective Services to bring problem-oriented policing to the Communications Bureau and he was instrumental in the documentation, criminal investigation, and arrest of several suspects involved with intentional misuse of the 9-1-1 Emergency System. In 2012, the Southern California chapter of APCO International named Ryan “Telecommunicator of the Year”. 

In 2013, Ryan retired from Anaheim PD. Shortly thereafter, Ryan met Jim Marshall and supported his work at the 911 Wellness Foundation before joining the 911 Training Institute. Ryan also joined the Regional Criminal Justice Training Center at Golden West College, where he co-coordinated Orange County's Crisis Intervention Team training program for police officers and dispatchers for five years.

Ryan holds a Master of Arts degree in Forensic Psychology and a Bachelor of Arts in Sociology. He is a California POST certified Academy Instructor and a certified CIT Coordinator through CIT International, Inc. He has contributed writings to The Journal of Emergency Dispatch, Law Enforcement Today, 9-1-1 Magazine, and he wrote a chapter in The Resilient 9-1-1 Professional: A Comprehensive Guide to Surviving & Thriving Together in the 9-1-1 Center. Ryan sits on the Health & Wellness Committee for the Association of Public-Safety Communications Officials (APCO) and he sat on a special Work Group for the National Emergency Number Association (NENA) that created the guidelines for Peer Support Team Development, Implementation, and Oversight.
 
Ryan delivers keynotes and makes presentations at conferences throughout the country blending his education and experience behind the console to help first-responders recover and grow from post-traumatic stress.