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REGISTRATION & CLASS SCHEDULE  

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HOW TO REGISTER ONLINE...
 
Unless otherwise indicated next to a specific course below, click on the date. Payment may be made via credit card or check. If you don't see a course in which you're interested, or it is already full, please contact us. We now have additional faculty enabling us to add classes upon request to fit your schedule and topic interests. Email or Call Deborah@911Training.net/ 231-622-1600. To learn more about Hosting our courses, visit here. 

Course Calendar

 

Note: See bottom of page for current State Approval Information on each course.

If you don't see your state listed, please contact us - we are able to pursue approval throughout the U.S. upon request.


2024-2025 Course Fees (per person):

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One day courses: $259 in-person; $239 live-virtual

Two day courses (excluding GCI): $425 in-person; $379 live-virtual  

Group Crisis Intervention (GCI): $445 in-person; $399 live-virtual

EMHD+LifeBridges (3-day course)): ​$619 in-person; $559 live-virtual

Certified Peer Supporter (CPS 3-day course): $719 in-person; $649 live-virtual

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Helpful hints...

In-person courses are in blue

Live-Virtual courses are in green

Webinars are in red

Conferences are in purple

Click on any course title for more information about that class

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Courses​

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​​Building Mentally Tough, High Morale 911 Teams

 

  • October 23, 2024 - Saginaw, MI; Hosted by Michigan APCO; Instructor Jim Marshall; 8am-5pm ET. This training is free of charge, but space is limited. Register using this link.

 

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Certified Peer Supporter

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  • October 28, 29, & 30, 2024 - Glenview, IL; Hosted by the City of Glenview; Instructor Rick Janka; 9am-6pm CT. NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • December 4, 5, & 6, 2024 - Live-Virtual Training; Instructor Jim Marshall; 8am-5pm ET. NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • January 29, 30, & 31, 2025 - Kalamazoo, MI; Hosted by the Kalamazoo County Consolidated Dispatch Authority; Instructor 911TI Faculty; 8am-5pm ET. NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

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Emergency Mental Health Dispatching + LifeBridges (EMHD+LB)

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  • October 15, 16 & 17, 2024 - Alexandria, VA; Instructor Rick Janka; 8am-5pm ET

  • November 11, 12 & 13, 2024 - Bozeman, MT; Instructor Jim Marshall; 8am-5pm PT

  • November 19, 26 & December 3, 2024 - Live-Virtual Training; Instructor Jim Marshall; 10am-7pm ET; this is a 3-day class, with one day of class per week.

 

Foundations of Emergency Mental Health Dispatching

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Group Crisis Intervention

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LifeBridges to Suicide Callers - Core Concepts

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There are no open LifeBridges - Core Concepts classes at this time. Please check back often as new classes are added on a regular basis. To host this class, either virtually or in-person, please contact deborah@911training.net

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​Peak Performance in Management of Domestic Violence Calls

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There are no open "DV" classes at this time. Please check back often as new classes are added on a regular basis. To host this class, either virtually or in-person, please contact deborah@911training.net

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Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

There are no open "Home Life" classes at this time. Please check back often as new classes are added on a regular basis. To host this class, either virtually or in-person, please contact deborah@911training.net​

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Power of Peer Support

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Survive & Thrive Comprehensive Stress Resilience Training

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Survive & Thrive Core Stress Resilience Training

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  • September 23, 2024 - Noblesville, IN; Hosted by IN NENA/APCO; Instructor Rick Janka; 8am-5pm ET; To register for this Indiana 911 Professionals Pre-Conference class, click here.

  • October 4, 2024 - Live-Virtual Training; Instructor Rick Janka; 9am-6pm ET

  • October 29, 2024 - Waukesha, WI; Hosted by Waukesha County Communications; Instructor Jim Marshall; 1pm-10pm CT; To register for this class, contact kdandrow@waukeshacounty.gov

  • October 30, 2024 - Waukesha, WI; Hosted by Waukesha County Communications; Instructor Jim Marshall; 11am-8pm CT; To register for this class, contact kdandrow@waukeshacounty.gov

  • October 31, 2024 - Waukesha, WI; Hosted by Waukesha County Communications; Instructor Jim Marshall; 8am-5pm CT; To register for this class, contact kdandrow@waukeshacounty.gov

  • May 29, 2025 - El Paso, TX; Hosted by the El Paso County 911 District; Instructor Jim Marshall; 8am-5pm MST

 

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Webinars

 

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  • October 17, 2024 - MASTER CLASS: Implicit Bias; Hosted by Equature; Tyrone Kelsey presenter; 1pm-2pm ET; No cost to attend; Click here to register!

  • November 21, 2024 - MASTER CLASS: Achieving work/home life balance: Not easy, but here's legitimate steps!; Hosted by Equature; Jim Marshall presenter; 1pm -2pm ET; $25/attendee; Registration opening soon

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Conferences

 

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  • September 23-26, 2024- Indiana 911 Professionals Conference; Noblesville, IN. Speaker: Rick Janka

  • October 28-31, 2024 - Mississippi 911 Conference; Biloxi, MS. Speaker: Ryan Dedmon

  • November 3, 2024 - Patuxent River EMS Conference; Calvert County, MD. Speaker: Rick Janka

  • November 7-8, 2024 - 1st Responder Conference; Sacramento, CA. Speaker: Ryan Dedmon

 

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Course Cancellation Policy

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All cancellations must be submitted in writing. Any registration cancelled more than 21 days prior to the start of the scheduled course will receive a refund of fees paid minus a $25.00 administrative fee. Cancellations received less than 21 days prior to class will not be eligible for a refund but will receive a full class credit to be used towards any future 911TI class. "No shows" to class are not eligible for a refund or credit. Attendee substitutions may be made any time free of charge.

 

 

State Approval Information

 

Michigan SNC Approvals:

 

 

**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II Endorsed:

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  • Building LifeBridges to Suicide Callers: MCI201509B

  • LifeBridges to Suicide Callers - Core Concepts: MCI2020-1144

  • Survive & Thrive Core Stress Resilience Training: MCI201510C

  • Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

  • Survive & Thrive Advanced Stress Resilience Training: MCI201510A

  • Peak Performance in Management of Domestic Violence Calls: MCI201509A

  • The Power of Peer Support: MCI201511A

  • 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges): MCI201703A

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Module III Endorsed:

 

  • Emergency Mental Health Dispatching: MCI201310B

  • Foundations of Emergency Mental Health Dispatching: MCI201310A

  • Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

  • The Certified Peer Supporter: MCI201710A

  • Sustaining Excellence as a Certified Peer Supporter: MCI201806A

  • Stress Resilience for 911 Directors: MCI201406A

  • Building Mentally Tough, High Morale 911 Teams: MCI2024-4300

  • Group Crisis Intervention: MCI2024-4537

  • Legacies, Layers & Lens – DE&I Foundations:MCI2023-4195

  • Implicit Bias – Recognizing It When You See It: MCI2023-4196

  • Moving Towards Inclusive Emergency Communications Center Culture: MCI2023-4197

 

Georgia POST Approvals (DYD14G:online classes; NYD15G:in-person classes):

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  • Survive & Thrive Core Stress Resilience Training

  • Survive & Thrive Comprehensive Stress Resilience Training

  • The Power of Peer Support

  • The Certified 911 Peer Supporter

  • Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

  • Foundations of Emergency Mental Health Dispatching

  • LifeBridges to Suicide Callers - Core Concepts

  • Building Mentally Tough, High Morale 911 Teams

 

Kentucky Law Enforcement Council (KLEC) Approvals:

 

  • Survive & Thrive Core Stress Resilience Training

  • Survive & Thrive Comprehensive Stress Resilience Training

  • The Power of Peer Support

  • The Certified 911 Peer Supporter

  • Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

  • Foundations of Emergency Mental Health Dispatching

  • LifeBridges to Suicide Callers - Core Concepts

 

Massachusetts State 911 Course Approvals:

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  • Survive & Thrive Core Stress Resilience Training - in person & online

  • Survive & Thrive Comprehensive Stress Resilience Training - in person & online

  • Foundations of Emergency Mental Health Dispatching - in person & online

  • The Power of Peer Support - in person & online

  • Building 911 LifeBridges to Suicide Callers Core Concepts - in person & online

  • Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success - online

  • The Certified 911 Peer Supporter - online

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North Carolina 911 Board Eligible Training Courses:

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  • Foundations of Emergency Mental Health Dispatching - live/online

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges) - live

  • Building 911 LifeBridges to Suicide Callers Core Concepts - live

  • Peak Performance in Managing Domestic Violence Calls - live

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