REGISTRATION & CLASS SCHEDULE  

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HOW TO REGISTER ONLINE...
 
Choose the course(s) from the calendar below and click on the date. Payment may be made via credit card or check. If you don't see a course in which you're interested, or it is already full, please contact us. We now have additional faculty enabling us to add classes upon request to fit your schedule and topic interests. Email or Call Deborah@911Training.net/ 231-622-1600. To learn more about Hosting our courses, visit here

Course Calendar

 

Note: See bottom of page for current State Approval Information on each course.

If you don't see your state listed, please contact us - we are able to pursue approval throughout the U.S. upon request.


Course Fees (per person; all materials included):

One day courses: $229 in-person; $209 live-virtual

Two day courses: $375 in-person; $339 live-virtual  

​Three day courses: $549 in-person; $495 live-virtual

Helpful hint...

In-person classes are in blue

Live-Virtual classes are in green

Conferences are in purple

​​2022

JUNE

  • June 1, 2, & 3 - The Certified 911 Peer Supporter, Instructor Jim Marshall; class open to all PSAPs; 9am-6pm EST.; NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • June 7 - Survive & Thrive Core Stress Resilience Training, Morris Plains, NJ;  Hosted by Morris County; Instructor  Jim Marshall; 8am-5pm EST

  • June 9 - Survive & Thrive Core Stress Resilience Training, Morris Plains, NJ;  Hosted by Morris County; Instructor  Jim Marshall; 8am-5pm EST

  • June 11-16 - 2022 NENA Conference, Louisville, KY. 

  • June 17 - The Power of Peer Support, Austin, TX;  Hosted by CAPCOG/CAECD; Instructor  Jim Marshall; note: this class is open to Texas telecommunicators only. Contact pfrisk@capcog.org to register.

  • June 20 - The Power of Peer Support, Live-Virtual Training; Instructor Jim Marshall; 8am-5pm EST

  • June 27 & 28- Survive & Thrive Comprehensive Stress Resilience Training, Mishawaka, IN; Hosted by St Joseph County 911; Instructor Jim Marshall; in-house only training

  • June 29 - The Power of Peer Support; Mishawaka, IN; Hosted by St Joseph County 911; Instructor Jim Marshall; in-house only training

JULY

  • July 5, 6, & 7 - The Certified 911 Peer Supporter, Live-Virtual Training; Instructor Jim Marshall; 8am-5pm EST; NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • July 6 & 7- Survive & Thrive Comprehensive Stress Resilience Training, Plymouth, IN; Hosted by the Marshall County Sheriff's Office; Instructor Jim Lanier; 8am-5pm EST

  • July 12 - Survive & Thrive Core Stress Resilience Training, Live-Virtual training; Instructor Jim Lanier; 9am-6pm EST

  • July 12, 13, & 14 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Harlingen, TX;  hosted by the Cameron County Emergency Communication District; Instructor Jim Marshall; note: this class is open to Texas telecommunicators only. Contact JGarcia@cameroncounty911.com to register.

  • July 13 & 18- Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training; Hosted by Montgomery County 911; Instructor Rick Janka; in-house only training

  • July 14 - The Power of Peer Support, Belton, TX;  Hosted by the Central Texas Council of Governments; Instructor  Jim Lanier; note: this class is open to Texas telecommunicators only. Contact becky.cooley@ctcog.org to register.

  • July 23- The Power of Peer Support, Live-Virtual Training; Hosted by Montgomery County 911; Instructor Jim Marshall; in-house only training

  • July 25, 26, & 27 - The Certified 911 Peer Supporter, Gaithersburg, MD; Hosted by Montgomery County 911; Instructor Rick Janka; NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • July 25-29 - 2022 Pinnacle EMS Conference, Marco Island, FL. Mental Wellness and Suicide: How to Protect Our Workforce. Speaker: Jim Marshall.

  • July 26-27 - 2022 National Public-Safety Educator Forum Conference, Live-Virtual. Education & Recognition: Pillars for a Successful Program. Speaker: Ryan Dedmon.

 

AUGUST

  • August 2 - Foundations of Emergency Mental Health Dispatching, Live-Virtual Training; Instructor Jim Marshall; 10am-7pm EST.

  • August 4 - LifeBridges to Suicide Callers - Core Concepts, Live-Virtual Training; Instructor Jim Marshall; 10am-7pm EST.

  • August 7-10 - 2022 APCO International Conference; Anaheim, CA.

  • August 11 & 17- Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training; Hosted by Montgomery County 911; Instructor Jim Marshall; in-house only training

  • August 16 - Foundations of Emergency Mental Health Dispatching, Bunnell, FL;  Hosted by the Flagler County Sheriff's Office; Instructor  Jim Marshall; 8am-5pm EST

  • August 18 - Foundations of Emergency Mental Health Dispatching, Bunnell, FL;  Hosted by the Flagler County Sheriff's Office; Instructor  Jim Marshall; 8am-5pm EST

  • August 24- The Power of Peer Support, Live-Virtual Training; Hosted by Montgomery County 911; Instructor Jim Marshall; in-house only training

  • August 31 & September 1 - Survive & Thrive Comprehensive Stress Resilience Training, El Paso, TX;  hosted by the El Paso County 911 District; Instructor: 911TI Faculty, 8am-5pm MST each day; Contact stevenv@elpaso911.org to register.

  • August 22 - 26 - Foundations of Emergency Mental Health Dispatching, Washington DC; Hosted by the Office of Unified Communications; Instructor Rick Janka; (5 separate training days)

  • August 29 - September 2 - Foundations of Emergency Mental Health Dispatching, Washington DC; Hosted by the Office of Unified Communications; Instructor Rick Janka; (5 separate training days)

 

SEPTEMBER

  • September 7, 8, & 9 - The Certified 911 Peer Supporter, Gaithersburg, MD; Hosted by Montgomery County 911; Instructor Rick Janka; NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • September 8 & 10- Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training; Hosted by Montgomery County 911; Instructor Jim Marshall; in-house only training

  • September 12- The Power of Peer Support, Live-Virtual Training; Hosted by Montgomery County 911; Instructor Jim Lanier; in-house only training

  • September 26 - Resilience Refresher + Scenario Enactments, St. Paul, MN; Hosted by Allina Health; Instructor Jim Marshall; in-house only training

  • September 26, 27, & 28 - The Certified 911 Peer Supporter, Gaithersburg, MD; Hosted by Montgomery County 911; Instructor Rick Janka; NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • September 27, 28, & 29 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), St. Paul, MN; Hosted by Allina Health; Instructor Jim Marshall; in-house only training

  • September 30 - Resilience Refresher + Scenario Enactments, St. Paul, MN; Hosted by Allina Health; Instructor Jim Marshall; in-house only training

 

OCTOBER

  • October 11, 12, & 13 - The Certified 911 Peer Supporter; Mishawaka, IN; Hosted by St Joseph County 911; Instructor Jim Marshall; in-house only training

  • October 11 - LifeBridges to Suicide Callers - Core Concepts; Mankato, MN;  Hosted by the Blue Earth County Sheriff's Office; Instructor  Rick Janka; 8:30am-5:30pm CDT

  • October 12 - Foundations of Emergency Mental Health Dispatching; Mankato, MN;  Hosted by the Blue Earth County Sheriff's Office; Instructor  Rick Janka; 8:30am-5:30pm CDT

  • October 13 - LifeBridges to Suicide Callers - Core Concepts; Mankato, MN;  Hosted by the Blue Earth County Sheriff's Office; Instructor  Rick Janka; 8:30am-5:30pm CDT

  • October 21 - Foundations of Emergency Mental Health Dispatching; Lewisville, TX; Hosted by Denco Area 911 District; Instructor  Rick Janka; 8am-5pm CST; note: this class is open to Texas telecommunicators only. Contact melinda.camp@denco.org to register.

  • October 25 - 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success; Bloomfield Hills, MI;  Hosted by Bloomfield Township; Instructor  Jim Marshall; 8am-5pm EST

  • October 26 - Foundations of Emergency Mental Health Dispatching; Bloomfield Hills, MI;  Hosted by Bloomfield Township; Instructor  Jim Marshall; 8am-5pm EST

 

NOVEMBER

  • November 9-10 - 1st Responder Conference; Marietta, GA. Speaker: Ryan Dedmon.

  • November 21 & 22- Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual Training; Instructor Jim Marshall; 9am-6pm EST.

 

DECEMBER

  • December 1-2 - 1st Responder Conference; Tempe, AZ. Speaker: Ryan Dedmon.

  • December 13, 14, & 15 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Daytona Beach, FL; Hosted by the Volusia Sheriff's Office; Instructor Jim Marshall; in-house only training

Michigan SNC Approvals:

 

 

**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II Endorsed:

  • Building 911 LifeBridges to Suicide Callers: MCI201509B

  • LifeBridges to Suicide Callers - Core Concepts: MCI2020-1144

  • Survive & Thrive Core Stress Resilience Training: MCI201510C

  • Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

  • Survive & Thrive Advanced Stress Resilience Training: MCI201510A

  • Peak Performance in Managing Domestic Violence Calls: MCI201509A

  • The Power of Peer Support: MCI201511A

  • 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges): MCI201703A

Module III Endorsed:

 

  • Emergency Mental Health Dispatching: MCI201310B

  • Foundations of Emergency Mental Health Dispatching: MCI201310A

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

  • The Certified 911 Peer Supporter: MCI201710A

  • Sustaining Excellence as a Certified Peer Supporter: MCI201806A

  • Stress Resilience for 911 Directors: MCI201406A

 

Georgia POST Approvals (NQM27G):

  • Survive & Thrive Core Stress Resilience Training

  • Survive & Thrive Comprehensive Stress Resilience Training

  • The Power of Peer Support

  • The Certified 911 Peer Supporter

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

  • Foundations of Emergency Mental Health Dispatching

  • LifeBridges to Suicide Callers - Core Concepts

 

Massachusetts State 911 Course Approvals (2020):

  • Survive & Thrive Core Stress Resilience Training

  • Foundations of Emergency Mental Health Dispatching

  • The Power of Peer Support

  • Building 911 LifeBridges to Suicidal Callers