REGISTRATION & CLASS SCHEDULE  

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HOW TO REGISTER ONLINE...
 
Choose the course(s) from the calendar below and click on the date. Payment may be made via credit card or check. If you don't see a course in which you're interested, or it is already full, please contact us. We now have additional faculty enabling us to add classes upon request to fit your schedule and topic interests. Email or Call Deborah@911Training.net/ 231-622-1600. To learn more about Hosting our courses, visit here

Course Calendar

 

Note: See bottom of page for current State Approval Information on each course.

If you don't see your state listed, please contact us - we are able to pursue approval throughout the U.S. upon request.


Course Fees (per person; all materials included):

One day courses: $229 in-person; $209 live-virtual

Two day courses: $375 in-person; $339 live-virtual  

​Three day courses: $549 in-person; $495 live-virtual

Helpful hint...

In-person classes are in blue

Live-Virtual classes are in green

 

2021

 

JULY

 

  • July 7 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor Mary Whyte-Marshall; 9am-6pm EST

  • July 8 - The Power of 911 Peer Support, Live-Virtual Training; Instructor Jim Marshall; 9am-6pm EST.

  • July 13-15 - IAED Navigator Conference, Las Vegas, NV; LifeBridges: Working with the Suicidal Caller, The Power of (Controlled) Chaos; Speakers Jim Marshall and Jim Lanier

  • July 14 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor Mary Whyte-Marshall; 9am-6pm EST

  • July 21 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor Mary Whyte-Marshall; 9am-6pm EST

  • July 24-29 - National NENA Conference, Columbus, OH; Sessions TBA; Speakers Jim Marshall, Jim Lanier, and Tyrone Kelsey

AUGUST

  • August 3, 4, & 5 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Live-Virtual Training;  Instructor Jim Marshall; 10am-7pm EST

  • August 9-13 - Pinnacle EMS Conference, Phoenix, AZ; Proven Programs to Build Resilience and Improve Mental Wellness; Speaker Jim Lanier

  • August 21 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor Jim Lanier; 9am-6pm EST

  • August 24 - The Power of 911 Peer Support, Dalton, GA; hosted by Whitfield County 911; Instructor Jim Marshall; 8am-5pm EST.

  • August 26 - The Power of 911 Peer Support, Dalton, GA; hosted by Whitfield County 911; Instructor Jim Marshall; 8am-5pm EST.

  • August 27 - Survive & Thrive Core Stress Resilience Training, Live-Virtual Training; Instructor Jim Lanier; 9am-6pm EST

SEPTEMBER

  • September 2 - The Power of 911 Peer Support, Live-Virtual Training; Instructor Jim Lanier; 9am-6pm EST.

  • September 2/October 12 - LifeBridges to Suicide Callers - Core Concepts, Live-Virtual Training; Hosted by the Cambridge Emergency Communications Department; Instructor Jim Marshall; class open to Cambridge, MA area telecommunicators only, 8am-Noon EST each day

  • September 6 & 24 - LifeBridges to Suicide Callers - Core Concepts, Live-Virtual Training; Hosted by the Cambridge Emergency Communications Department; Instructor Jim Marshall; class open to Cambridge, MA area telecommunicators only, 8am-Noon EST each day

  • September 8/October 8 - LifeBridges to Suicide Callers - Core Concepts, Live-Virtual Training; Hosted by the Cambridge Emergency Communications Department; Instructor Jim Marshall; class open to Cambridge, MA area telecommunicators only, 8am-Noon EST each day

  • September 9 & 10 - Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual training; hosted by CAPCOG; Instructor Jim Marshall; 8am-5pm CST; Note: Registration limited to Texas telecommunicators: register through https://training.capcog.org/

  • September 13-15 - Arizona APCO/NENA Conference, Glendale, AZ; Survive & Thrive, The Power of Peer Support for Leaders, and Problem-Oriented Dispatching; Speaker Ryan Dedmon

  • September 14 - Survive & Thrive Core Stress Resilience Training, Bentonville, AR; hosted by the Bentonville PD; Instructor Jim Lanier

  • September 16 - Survive & Thrive Core Stress Resilience Training, Bentonville, AR; hosted by the Bentonville PD; Instructor Jim Lanier

  • September 21 & 22 - Survive & Thrive Comprehensive Stress Resilience Training, Farmington Hills, MI; hosted by the Farmington Hills PD;  Instructor Jim Marshall; 8am-5pm EST

  • September 23 - Survive & Thrive in EMS - Core Stress Resilience Training, Live-Virtual Training; Instructor Jim Lanier; 8am-5pm EST

  • September 25 - The Power of EMS Peer Support, Live-Virtual Training; Instructor Jim Lanier; 8am-5pm EST.

  • September 28 - Foundations of Emergency Mental Health Dispatching, Morris Plains, NJ; hosted by Morris County Communications;  Instructor Jim Marshall

  • September 30 - Foundations of Emergency Mental Health Dispatching, Morris Plains, NJ; hosted by Morris County Communications;  Instructor Jim Marshall

OCTOBER

  • October 4-5 - Indiana 9-1-1 Directors' Summit, Indianapolis, IN; Help I'm No Psychologist: How PSAP Leaders can Manage the 9-1-1 Mental Health Crisis; Speaker Jim Marshall

  • October 5, 6, & 7 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Minneapolis, MN; Hosted by the City of Minneapolis; Instructor Rick Janka; in-house training.

  • October 13, 14, & 15 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Minneapolis, MN; Hosted by the City of Minneapolis; Instructor Rick Janka; in-house training.

  • October 18-20 - Nebraska APCO/NENA Conference, Lincoln, NE; Opening Keynote; Speaker Jim Marshall

  • October 24-27 - Michigan Public-Safety Telecommunications Conference, Kalamazoo, MI; Closing Keynote; Speaker Jim Marshall

  • October 25-27 - Atlantic APCO Conference, Stowe, VT; Survive & Thrive; Speaker Ryan Dedmon

  • October 27, 28, & 29 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Minneapolis, MN; Hosted by the City of Minneapolis; Instructor Rick Janka; in-house training.

NOVEMBER 

  • November 2, 3, & 4 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Harlingen, TX;  hosted by the Cameron County Emergency Communication District; Instructor Jim Marshall; note: this class is open to Texas telecommunicators only.

  • November 8, 9, & 10 - The Certified 911 Peer Supporter, Live-Virtual Training;  Instructor Jim Marshall; 9am-6pm EST; NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

  • November 17 & 18 - Survive & Thrive Comprehensive Stress Resilience Training, Wisconsin Rapids, WI; hosted by Wood County;  Instructor Jim Marshall; 8am-5pm CST

 

 

DECEMBER

  • December 7 & 8 - Survive & Thrive Comprehensive Stress Resilience Training, Live-Virtual training; Instructor Jim Marshall; 9am-6pm EST

  • December 9 - The Power of 911 Peer Support, Live-Virtual Training; Instructor Jim Lanier; 9am-6pm EST.

  • December 13, 14, & 15 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Minneapolis, MN; Hosted by the City of Minneapolis; Instructor Rick Janka; in-house training.

  • December 14, 15, & 16 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Fort Worth, TX; hosted by the Tarrant County 9-1-1 District; Instructor Jim Marshall; note: this class is open to Texas telecommunicators only.

 

2022

 

JANUARY

  • January 11 - Survive & Thrive Core Stress Resilience Training, Belton, TX;  Hosted by the Central Texas Council of Governments; Instructor  Jim Marshall; note: this class is open to Texas telecommunicators only.

  • January 12 - LifeBridges to Suicide Callers - Core Concepts, Belton, TX;  Hosted by the Central Texas Council of Governments; Instructor  Jim Marshall; note: this class is open to Texas telecommunicators only.

  • January 20 & 21 - Survive & Thrive Comprehensive Stress Resilience Training, Farmington Hills, MI; hosted by the Farmington Hills PD;  Instructor Jim Marshall; 8am-5pm EST

 

FEBRUARY

  • February 1 - Survive & Thrive Core Stress Resilience Training, Marietta, GA; Hosted by Cobb County 911; Instructor Jim Marshall; in-house only training, 8am-5pm EST

  • February 2 - The Power of 911 Peer Support; Marietta, GA; Hosted by Cobb County 911; Instructor Jim Marshall; class open to all PSAPs; 8am-5pm EST.

  • February 3 - Survive & Thrive Core Stress Resilience Training, Marietta, GA; Hosted by Cobb County 911; Instructor Jim Marshall; in-house only training, 8am-5pm EST

  • February 23, 24, & 25 - Emergency Mental Health Dispatching + LifeBridges (EMHD+LB), Westborough, MA; hosted by the Westborough Fire Dept.; Instructor Jim Marshall; 8am-5pm EST

 

MARCH

  • March 9 - The Power of 911 Peer Support; Westborough, MA; hosted by the Westborough Fire Dept.; Instructor Jim Marshall; 8am-5pm EST

  • March 10 & 11 - Survive & Thrive Comprehensive Stress Resilience Training; Westborough, MA; hosted by the Westborough Fire Dept.; Instructor Jim Marshall; 8am-5pm EST

 

 

Michigan SNC Approvals:

 

 

**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II Endorsed:

  • Building 911 LifeBridges to Suicide Callers: MCI201509B

  • LifeBridges to Suicide Callers - Core Concepts: MCI2020-1144

  • Survive & Thrive Core Stress Resilience Training: MCI201510C

  • Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

  • Survive & Thrive Advanced Stress Resilience Training: MCI201510A

  • Peak Performance in Managing Domestic Violence Calls: MCI201509A

  • The Power of Peer Support: MCI201511A

  • Stress Resilience for 911 Directors: MCI201406A

  • 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges): MCI201703A

Module III Endorsed:

 

  • Emergency Mental Health Dispatching: MCI201310B

  • Foundations of Emergency Mental Health Dispatching (formerly known as 10-96 Who are You?): MCI201310A

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

  • The Certified 911 Peer Supporter: MCI201710A

  • Sustaining Excellence as a Certified Peer Supporter: MCI201806A

 

Georgia POST Approvals (NQM27G):

  • Survive & Thrive Core Stress Resilience Training

  • Survive & Thrive Comprehensive Stress Resilience Training

  • The Power of Peer Support

  • The Certified 911 Peer Supporter

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

 

Massachusetts State 911 Course Approvals (2020):

  • Survive & Thrive Core Stress Resilience Training

  • Foundations of Emergency Mental Health Dispatching

  • The Power of Peer Support

  • Building 911 LifeBridges to Suicidal Callers