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REGISTRATION & CLASS SCHEDULE  

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HOW TO REGISTER ONLINE...
 
Unless otherwise indicated next to a specific course below, click on the date. Payment may be made via credit card or check. If you don't see a course in which you're interested, or it is already full, please contact us. We now have additional faculty enabling us to add classes upon request to fit your schedule and topic interests. Email or Call Deborah@911Training.net/ 231-622-1600. To learn more about Hosting our courses, visit here. 

Course Calendar

 

Note: See bottom of page for current State Approval Information on each course.

If you don't see your state listed, please contact us - we are able to pursue approval throughout the U.S. upon request.


2024 Course Fees (per person):

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One day courses: $259 in-person; $239 live-virtual

Two day courses: $425 in-person; $379 live-virtual  

Three day courses (excluding CPS): ​$619 in-person; $559 live-virtual

Certified Peer Supporter (CPS 3-day course): $719 in-person; $649 live-virtual

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Helpful hint...

In-person classes are in blue

Live-Virtual classes are in green

Conferences are in purple

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Courses​

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​​Building Mentally Tough, High Morale 911 Teams (view class flyer for this new course here)

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The Certified 911 Peer Supporter

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  • July 9, 10, & 11, 2024 - Live-Virtual Training; Instructor Jim Marshall; 8am-5pm ET. NOTE: this class has two prerequisite classes: The Power of Peer Support and Survive & Thrive Stress Resilience Training. Both prerequisites must be taken prior to taking this class.

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Survive & Thrive Comprehensive Stress Resilience Training

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  • May 7 & 8, 2024 - Ellensburg, WA; Instructor Jim Marshall; 8am-5pm PT; to register, contact Katy.Gilbert@mil.wa.gov; This class is free of charge & limited to Washington State telecommunicators.

  • May 14 & 15, 2024 - Hastings, NE; Instructor Rick Janka; 8am-5pm CT

  • June 17 & 18, 2024 - Plymouth, MI; Instructor Rick Janka; 8am-5pm ET

  • September 25 & 26, 2024 - Live-Virtual Training; Instructor Jim Marshall; 9am-6pm ET

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Survive & Thrive Core Stress Resilience Training

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The Power of Peer Support

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911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

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Foundations of Emergency Mental Health Dispatching

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LifeBridges to Suicide Callers - Core Concepts

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There are no open LifeBridges - Core Concepts classes at this time. Please check back often as new classes are added on a regular basis. To host this class, either virtually or in-person, please contact deborah@911training.net

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Emergency Mental Health Dispatching + LifeBridges (EMHD+LB)

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Building A Human Alliance: Helping 911 Pros Connect with Callers and Each Other

  • April 12, 2024 - Birmingham, AL A special topic post-conference class, Hosted by the Alabama 911 User Conference; Instructor Jay Scott; 1pm-4pm CT

 

 

Webinars

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  • May 16, 2024 - MASTER CLASS! Building Mentally Tough, High Morale 911 Teams; Hosted by Equature; Instructor: Jim Marshall; 1pm -3pm ET.

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Conferences

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  • April 8-12, 2024 - Alabama 9-1-1 User Conference; Birmingham, AL. Speaker: Jay Scott

  • April 11, 2024 - Southern Arizona First Responders Wellness Conference; Tucson, AZ. Speaker: Ryan Dedmon

  • April 25-26, 2024 - 1st Responder Conferences; San Luis Obispo, CA. Speaker: Ryan Dedmon

  • May 5-8, 2024 - North Carolina Public Safety Communications Conference; Wilmington, NC.

  • May 20-23, 2024 - Michigan APCO NENA Conferences; Muskegon, MI. Speaker: Tyrone Kelsey

  • June 28-July 3, 2024 - National NENA Conference; Orlando, FL. Speakers: Jim Marshall, Ryan Dedmon

  • August 12-16, 2024 - Pinnacle EMS Conference; Marco Island, FL. Speaker: Jim Marshall

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Course Cancellation Policy

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All cancellations must be submitted in writing. Any registration cancelled more than 21 days prior to the start of the scheduled course will receive a refund of fees paid minus a $25.00 administrative fee. Cancellations received less than 21 days prior to class will not be eligible for a refund but will receive a full class credit to be used towards any future 911TI class. "No shows" to class are not eligible for a refund or credit. Attendee substitutions may be made any time free of charge.

 

 

State Approval Information

 

Michigan SNC Approvals:

 

 

**All Module II courses can be used for Module III continuing education requirements as well**

 

Module II Endorsed:

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  • Building 911 LifeBridges to Suicide Callers: MCI201509B

  • LifeBridges to Suicide Callers - Core Concepts: MCI2020-1144

  • Survive & Thrive Core Stress Resilience Training: MCI201510C

  • Survive & Thrive Comprehensive Stress Resilience Training: MCI201509C

  • Survive & Thrive Advanced Stress Resilience Training: MCI201510A

  • Peak Performance in Managing Domestic Violence Calls: MCI201509A

  • The Power of Peer Support: MCI201511A

  • 911 Post Event Personnel Care Planning for Directors (PEPCP): MCI201608A

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges): MCI201703A

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Module III Endorsed:

 

  • Emergency Mental Health Dispatching: MCI201310B

  • Foundations of Emergency Mental Health Dispatching: MCI201310A

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success: MCI201504A

  • The Certified 911 Peer Supporter: MCI201710A

  • Sustaining Excellence as a Certified Peer Supporter: MCI201806A

  • Stress Resilience for 911 Directors: MCI201406A

  • Building Mentally Tough, High Morale 911 Teams: MCI2024-4300

 

Georgia POST Approvals (DYD14G:online classes; NYD15G:in-person classes):

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  • Survive & Thrive Core Stress Resilience Training

  • Survive & Thrive Comprehensive Stress Resilience Training

  • The Power of Peer Support

  • The Certified 911 Peer Supporter

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

  • Foundations of Emergency Mental Health Dispatching

  • LifeBridges to Suicide Callers - Core Concepts

  • Building Mentally Tough, High Morale 911 Teams

 

Kentucky Law Enforcement Council (KLEC) Approvals:

 

  • Survive & Thrive Core Stress Resilience Training

  • Survive & Thrive Comprehensive Stress Resilience Training

  • The Power of Peer Support

  • The Certified 911 Peer Supporter

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges)

  • Foundations of Emergency Mental Health Dispatching

  • LifeBridges to Suicide Callers - Core Concepts

 

Massachusetts State 911 Course Approvals:

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  • Survive & Thrive Core Stress Resilience Training - in person & online

  • Survive & Thrive Comprehensive Stress Resilience Training - in person & online

  • Foundations of Emergency Mental Health Dispatching - in person & online

  • The Power of Peer Support - in person & online

  • Building 911 LifeBridges to Suicide Callers Core Concepts - in person & online

  • 911 Peak Performance through Optimized Home Life: Fostering Personal Balance for Professional Success - online

  • The Certified 911 Peer Supporter - online

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North Carolina 911 Board Eligible Training Courses:

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  • Foundations of Emergency Mental Health Dispatching - live/online

  • EMHD+LB (Emergency Mental Health Dispatching + LifeBridges) - live

  • Building 911 LifeBridges to Suicide Callers Core Concepts - live

  • Peak Performance in Managing Domestic Violence Calls - live

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