
9-1-1 RESILIENCE
Curriculum
A carefully designed suite of courses equipping 9-1-1 professionals to foster their individual mental and physical health, peak performance,
and high morale as a 9-1-1 team.
Scan the brief introductions to each course below then choose to register, host, or go deeper in learning more.
COURSE #1
LEARN MORE

Survive & Thrive
Core and Comprehensive
STRESS RESILIENCE TRAINING
TM
See Course Flyer: Core (1-day);
See Course Flyer: Comprehensive (2-day)
Review Course Evaluations:
Core
Comprehensive
This is the best stress training class I've seen. I've been to several classes and Survive and Thrive is by far the best... Finally, I've been in Communications for 30 years and finally someone got it right!

COURSE #2
Whether your agency is planning to build a Certified Peer Support Program (see below) or not, this course is a great way to learn about critical basics and benefits of peer support.
LEARN MORE
Peer Support

TM

An Introduction
This was the best training I've been to - many people participated and the subject matter was very important… Very great class… Every dispatcher should take it.
The Power of 9-1-1
COURSE #3


The Certified 9-1-1 Peer Supporter
TM
LEARN MORE
Equipping Highly Respected 9-1-1 professionals to deliver best practice peer care
What a fantastic course. It has been such a great 3 days...I've learned even more about myself and my ability to bounce back. I truly look forward to changing the "Suck it Up" culture! ... [This course should be recommended to] ...all 9-1-1 centers nationwide.
COURSE #4
Sustaining Excellence


TM
in 9-1-1 Peer Support
LEARN MORE
Helping 9-1-1 professionals continue to offer the best support to their peers
COURSE #5
Peak Performance through Optimized Home Life
LEARN MORE


TM
If my husband and I had had the opportunity to learn the relationship skills I learned today, I think we could have made it. Thank you!

Here's the bottom line for the Thin Gold Line...
911TI is far more than just a training company:
We're your #1 Partner & SME in Producing and Sustaining A
RESILIENT 9-1-1 WORKFORCE!