Come Sit a Spell
The field training program at the Lawrenceville Police Department requires new officers to do sit-alongs in dispatch.
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Ryan Dedmon
Jul 19, 20213 min
Ode' to CMP1
All dispatchers have a favorite work station in their communications center. Here is a special tribute to the station I once called mine,
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Ryan Dedmon
Dec 29, 20203 min
A Remembrance of September 11th
I remember exactly where I was that fateful morning...
33 views1 comment
Ryan Dedmon
Dec 29, 20204 min
Auburn Career Center Offers New 9-1-1 Program
New training program in Ohio aims to better prepare candidates to be hired as public-safety dispatchers.
63 views0 comments
Ryan Dedmon
Dec 29, 20205 min
Common Misconceptions about 9-1-1 Emergency Dispatchers
The top ten most common misconceptions about the job of 9-1-1 emergency dispatchers.
15,950 views0 comments
Ryan Dedmon
Dec 29, 20204 min
You're Invited! 911der Women Celebrates First Birthday
A group of women in the 9-1-1 industry have formed a special community and they just celebrated their first birthday.
121 views0 comments
Ryan Dedmon
Dec 29, 20204 min
In a Sea of Blue Comes a Rainbow
An openly gay public-safety dispatcher shares his experiences to celebrate Pride Month.
48 views0 comments
Ryan Dedmon
Dec 29, 20205 min
Agencies Find New Ways to Celebrate 911 Education Month
Kaitlin Jordan and Lauren Stallings are two 9-1-1 professionals working to educate the public about the 9-1-1 Emergency System.
65 views0 comments
Ryan Dedmon
Dec 29, 20204 min
The Gold Line Gazette Interviews Jim Marshall
The Gold Line Gazette, a publication by Pafford Emergency Medical Services Central Communications Center, interviews Jim Marshall.
11 views0 comments
Ryan Dedmon
Dec 29, 20204 min
Line of Questioning: Why Dispatchers Ask so Many Questions
Emergency dispatchers ask lots of questions when you call 911 for help. Here is what you need to know about their unique process.
3,146 views0 comments
Ryan Dedmon
Dec 27, 20203 min
Interview: Karin Marquez from RapidSOS
Karin Marquez, Director of Customer Success Management at RapidSOS, shares about the RapidSOS Clearinghouse improving location accuracy.
7 views0 comments
Ryan Dedmon
Dec 26, 20203 min
Interview: Dr. Anthony Minge from Fitch & Associates
Interview with Dr. Anthony Minge, a Senior Partner at Fitch & Associates discussing CCM and ASM training programs.
11 views0 comments
Ryan Dedmon
Dec 26, 20203 min
Jim Marshall Presents at MCSA Annual Training Event
Jim Marshall presents Survive & Thrive at the annual Massachusetts Communications Supervisors Association (MCSA) training event.
13 views0 comments
Ryan Dedmon
Dec 26, 20204 min
Peer Support Team at St. Joseph County 911 is Hard at Work
Since its formation last Fall, the Peer Support Team at St. Joseph County 9-1-1 has activated and responded to help other nearby agencies.
40 views0 comments
Ryan Dedmon
Dec 26, 20204 min
My Christmas Wish for the 911 Family
The 9-1-1 Family has become such a personal part of my life that when I think about the real meaning of Christmas, it brings me back to you.
13 views0 comments
Ryan Dedmon
Dec 26, 20204 min
An Open Letter from a 911 Caller and Reply from the Dispatcher
An imagined open letter exchange between a formerly distraught 9-1-1 caller and the dispatcher who answered the call.
254 views0 comments
Ryan Dedmon
Dec 26, 20204 min
Bulletin Board Changes Culture at Calhoun County 911
Calhoun County Consolidated Dispatch Authority uses a bulletin board to help create a positive culture in their communications center.
275 views0 comments
Ryan Dedmon
Dec 26, 20201 min
Your Oxygen Mask First Podcast Interviews Ryan Dedmon
911TI Outreach Director, Ryan Dedmon, appears on Episode 14 of Your Oxygen Mask First podcast.
8 views0 comments
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