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Ryan Dedmon
- Dec 29, 2020
- 4 min
Auburn Career Center Offers New 9-1-1 Program
New training program in Ohio aims to better prepare candidates to be hired as public-safety dispatchers.
55 views0 comments
Ryan Dedmon
- Dec 29, 2020
- 5 min
Common Misconceptions about 9-1-1 Emergency Dispatchers
The top ten most common misconceptions about the job of 9-1-1 emergency dispatchers.
10,449 views0 comments
Ryan Dedmon
- Dec 29, 2020
- 4 min
You're Invited! 911der Women Celebrates First Birthday
A group of women in the 9-1-1 industry have formed a special community and they just celebrated their first birthday.
107 views0 comments
Ryan Dedmon
- Dec 29, 2020
- 4 min
In a Sea of Blue Comes a Rainbow
An openly gay public-safety dispatcher shares his experiences to celebrate Pride Month.
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Ryan Dedmon
- Dec 28, 2020
- 5 min
Agencies Find New Ways to Celebrate 911 Education Month
Kaitlin Jordan and Lauren Stallings are two 9-1-1 professionals working to educate the public about the 9-1-1 Emergency System.
56 views0 comments
Ryan Dedmon
- Dec 28, 2020
- 4 min
The Gold Line Gazette Interviews Jim Marshall
The Gold Line Gazette, a publication by Pafford Emergency Medical Services Central Communications Center, interviews Jim Marshall.
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Ryan Dedmon
- Dec 28, 2020
- 4 min
Line of Questioning: Why Dispatchers Ask so Many Questions
Emergency dispatchers ask lots of questions when you call 911 for help. Here is what you need to know about their unique process.
1,038 views0 comments
Ryan Dedmon
- Dec 26, 2020
- 3 min
Interview: Karin Marquez from RapidSOS
Karin Marquez, Director of Customer Success Management at RapidSOS, shares about the RapidSOS Clearinghouse improving location accuracy.
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Ryan Dedmon
- Dec 26, 2020
- 3 min
Interview: Dr. Anthony Minge from Fitch & Associates
Interview with Dr. Anthony Minge, a Senior Partner at Fitch & Associates discussing CCM and ASM training programs.
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Ryan Dedmon
- Dec 26, 2020
- 3 min
Jim Marshall Presents at MCSA Annual Training Event
Jim Marshall presents Survive & Thrive at the annual Massachusetts Communications Supervisors Association (MCSA) training event.
12 views0 comments
Ryan Dedmon
- Dec 26, 2020
- 4 min
Peer Support Team at St. Joseph County 911 is Hard at Work
Since its formation last Fall, the Peer Support Team at St. Joseph County 9-1-1 has activated and responded to help other nearby agencies.
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Ryan Dedmon
- Dec 26, 2020
- 4 min
My Christmas Wish for the 911 Family
The 9-1-1 Family has become such a personal part of my life that when I think about the real meaning of Christmas, it brings me back to you.
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Ryan Dedmon
- Dec 26, 2020
- 4 min
An Open Letter from a 911 Caller and Reply from the Dispatcher
An imagined open letter exchange between a formerly distraught 9-1-1 caller and the dispatcher who answered the call.
214 views0 comments
Ryan Dedmon
- Dec 26, 2020
- 4 min
Bulletin Board Changes Culture at Calhoun County 911
Calhoun County Consolidated Dispatch Authority uses a bulletin board to help create a positive culture in their communications center.
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Ryan Dedmon
- Dec 26, 2020
- 1 min
Your Oxygen Mask First Podcast Interviews Ryan Dedmon
911TI Outreach Director, Ryan Dedmon, appears on Episode 14 of Your Oxygen Mask First podcast.
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