Leadership

First Responder Culture: Finding a Healthy Balance

First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...

Submitting to Present at a Conference? Four Tips to Help You Stand-Out

Four tips to help you stand-out when submitting to speak and present at a conference.

From Dispatching to Law School

Former public-safety dispatcher turned lawyer shares her experiences behind the console that prepared her for law school.

Beyond the Console Fundraiser Supports Families in Need

Beyond the Console fundraiser, organized by Sumner County 9-1-1 (KS), helps support families in need during the holiday season.

Who Decides if You have a Bad Day at Work?

It takes effort to view things through a positive lens in public-safety where first-responders battle chronic exposure to unique stressors.

The History of the Florida Telecommunicator Emergency Response Taskforce

Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.

The National Public Safety Telecommunicator Week Challenge

Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.