Weekends, holidays, day shift, swing shift, graveyard, no days off - I’m not just talking about the career you chose as a dispatcher...

Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.

Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.

To the unsung heroes in dispatch communications who answer emergency phone calls and manage radio traffic… we call you, “The Thin Gold Line”

When this 9-1-1 professional couldn't find any contemporary means to teach kids about 9-1-1, she decided to create and develop her own app.

Student Leadership and Internship Program for high school kids exposes them to careers in public-safety in Charleston, SC.

A retired police dispatcher who survived her own suicide attempt now helps other first-responders do the same as a Public Safety Advocate.

I am in a much better place now. It took me years to get here but I put in the hard work needed for my healing.

A retired 9-1-1 dispatcher reflects back on what he loved most about the job.

5 tips on how first-responder families can adjust to crazy holiday schedules and celebrate the season together.

Public-safety is no easy job to begin with, but the holiday season always seems to make it tougher for first-responders.

A personal perspective on the BLM movement and the challenge of being a person of color while serving in public-safety.

Atlantic APCO paid special tribute to remember Longtime Members who have passed away at its annual conference.

Meditate on this: yoga can help public-safety emergency dispatchers deal with stress.

Our call to action inviting 9-1-1 and public-safety professionals to share their own stories of diversity & inclusion.

The field training program at the Lawrenceville Police Department requires new officers to do sit-alongs in dispatch.

Physical exercise can help free your mind from the prison of compulsively dwelling on the stress to which you are constantly exposed.

So, you are a 9-1-1 dispatcher and your blood pressure is high? This is most likely the result of chronic stress response.

All dispatchers have a favorite work station in their communications center. Here is a special tribute to the station I once called mine,

In 2020, 500 9-1-1 professionals participated in a virtual training pilot using the book, The Resilient 9-1-1 Professional.