After September 11th, Where is She Now?
Retired NYPD Captain recalls incident after September 11th and wonders what happened to the baby girl he helped rescue.
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Ryan Dedmon
- Aug 29
- 7 min
Unraveling the Intricate Dance Between Culture and the 9-1-1 Staffing Crisis
Delve into the depths of culture and its intertwining relationship with the 9-1-1 staffing crisis.
280 views0 comments
Ryan Dedmon
- Jul 18
- 5 min
My Mama’s a 9-1-1 Superhero
All I have ever known throughout my life is my mom working as a 9-1-1 dispatcher and I couldn’t imagine it being any different.
624 views0 comments
Ryan Dedmon
- Jul 6
- 7 min
Going Where You’re Called and Walking with the Wise
This was my first experience attending the NENA conference and it truly provided a new outlook to my career.
158 views0 comments
Jim Marshall
- Jun 23
- 3 min
Quick Look Back at the 2023 NENA Conference
Thousands of 9-1-1 professionals come together in Texas for the 2023 National NENA Conference.
59 views0 comments
Ryan Dedmon
- Jun 16
- 5 min
Taking it to the Missouri State Capitol
Dispatchers in Missouri visit Jefferson City to meet with government leaders at the State Capitol.
99 views0 comments
Ryan Dedmon
- Jun 7
- 2 min
Mindbase and 911 Training Institute Announce Partnership to Advance Responder Mental Health
Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.
84 views0 comments
Ryan Dedmon
- Feb 18
- 6 min
First Responder Culture: Finding a Healthy Balance
First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...
433 views0 comments
Ryan Dedmon
- Dec 12, 2022
- 3 min
Rainy Days
We fail to find joy in simple things that once brought us happiness, so we need to reshape our perspective to improve our wellness.
92 views0 comments
Ryan Dedmon
- Nov 23, 2022
- 6 min
Submitting to Present at a Conference? Four Tips to Help You Stand-Out
Four tips to help you stand-out when submitting to speak and present at a conference.
168 views0 comments
Ryan Dedmon
- Sep 1, 2022
- 3 min
From Dispatching to Law School
Former public-safety dispatcher turned lawyer shares her experiences behind the console that prepared her for law school.
260 views0 comments
Ryan Dedmon
- Aug 15, 2022
- 3 min
Leave it All on the Court
I am approaching my 5-year mark as a 9-1-1 dispatcher and I'm beginning to see similarities between it and my athletic career.
117 views0 comments
Ryan Dedmon
- Jul 21, 2022
- 2 min
Beyond the Console Fundraiser Supports Families in Need
Beyond the Console fundraiser, organized by Sumner County 9-1-1 (KS), helps support families in need during the holiday season.
45 views0 comments
Ryan Dedmon
- Jul 8, 2022
- 4 min
Who Decides if You have a Bad Day at Work?
It takes effort to view things through a positive lens in public-safety where first-responders battle chronic exposure to unique stressors.
845 views0 comments
Ryan Dedmon
- May 7, 2022
- 4 min
We See You, Mama
Weekends, holidays, day shift, swing shift, graveyard, no days off - I’m not just talking about the career you chose as a dispatcher...
113 views0 comments
Ryan Dedmon
- Apr 26, 2022
- 5 min
The History of the Florida Telecommunicator Emergency Response Taskforce
Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.
127 views0 comments
Ryan Dedmon
- Apr 12, 2022
- 4 min
The National Public Safety Telecommunicator Week Challenge
Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.
703 views0 comments
Ryan Dedmon
- Apr 9, 2022
- 2 min
For Those Who Wear the Headset: The Thin Gold Line
To the unsung heroes in dispatch communications who answer emergency phone calls and manage radio traffic… we call you, “The Thin Gold Line”
504 views0 comments
Ryan Dedmon
- Apr 6, 2022
- 5 min
NextGen 9-1-1 Public Education: Engaging Kids Today with Tools They Understand
When this 9-1-1 professional couldn't find any contemporary means to teach kids about 9-1-1, she decided to create and develop her own app.
362 views0 comments
Ryan Dedmon
- Mar 15, 2022
- 2 min
Charleston County High School Juniors Training for a Future in Public Safety
Student Leadership and Internship Program for high school kids exposes them to careers in public-safety in Charleston, SC.
587 views0 comments
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