Are Your Agency's Policies Up to Date?
In almost any industry, policies get regular review and updates but for some reason we struggle with that in 911.
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Ryan Dedmon
- Jul 8
- 2 min
My First National NENA Conference
Throughout the week, I attended many sessions, and met some amazing folks at the National NENA Conference.
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Ryan Dedmon
- Jun 20
- 4 min
Building Resilience: A First Responder's Guide
For first responders, it's not just about surviving tough times — it's about thriving despite them.
172 views0 comments
Ryan Dedmon
- Mar 24
- 7 min
Gardening in 9-1-1 to Survive & Thrive
What could an Emergency Communications Center possibly have in common with the flowers in a garden? More than you might think!
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Ryan Dedmon
- Jan 12
- 4 min
A New Perspective on Peer Support
If you had told me I would be writing an article on peer support and mental health, I would have laughed at you.
212 views0 comments
Ryan Dedmon
- Oct 9, 2023
- 5 min
Be in Someone’s Corner
Imagine a world where everyone is in everyone’s corner, and we all want each other to genuinely succeed.
259 views0 comments
Ryan Dedmon
- Sep 19, 2023
- 6 min
After September 11th, Where is She Now?
Retired NYPD Captain recalls incident after September 11th and wonders what happened to the baby girl he helped rescue.
87 views0 comments
Ryan Dedmon
- Aug 29, 2023
- 7 min
Unraveling the Intricate Dance Between Culture and the 9-1-1 Staffing Crisis
Delve into the depths of culture and its intertwining relationship with the 9-1-1 staffing crisis.
526 views0 comments
Ryan Dedmon
- Jul 18, 2023
- 5 min
My Mama’s a 9-1-1 Superhero
All I have ever known throughout my life is my mom working as a 9-1-1 dispatcher and I couldn’t imagine it being any different.
669 views0 comments
Ryan Dedmon
- Jul 6, 2023
- 7 min
Going Where You’re Called and Walking with the Wise
This was my first experience attending the NENA conference and it truly provided a new outlook to my career.
169 views0 comments
Jim Marshall
- Jun 23, 2023
- 3 min
Quick Look Back at the 2023 NENA Conference
Thousands of 9-1-1 professionals come together in Texas for the 2023 National NENA Conference.
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Ryan Dedmon
- Jun 16, 2023
- 5 min
Taking it to the Missouri State Capitol
Dispatchers in Missouri visit Jefferson City to meet with government leaders at the State Capitol.
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Ryan Dedmon
- Jun 7, 2023
- 2 min
Mindbase and 911 Training Institute Announce Partnership to Advance Responder Mental Health
Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.
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Ryan Dedmon
- Feb 18, 2023
- 6 min
First Responder Culture: Finding a Healthy Balance
First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...
758 views0 comments
Ryan Dedmon
- Dec 12, 2022
- 3 min
Rainy Days
We fail to find joy in simple things that once brought us happiness, so we need to reshape our perspective to improve our wellness.
101 views0 comments
Ryan Dedmon
- Nov 23, 2022
- 6 min
Submitting to Present at a Conference? Four Tips to Help You Stand-Out
Four tips to help you stand-out when submitting to speak and present at a conference.
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Ryan Dedmon
- Sep 1, 2022
- 3 min
From Dispatching to Law School
Former public-safety dispatcher turned lawyer shares her experiences behind the console that prepared her for law school.
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Ryan Dedmon
- Aug 15, 2022
- 3 min
Leave it All on the Court
I am approaching my 5-year mark as a 9-1-1 dispatcher and I'm beginning to see similarities between it and my athletic career.
122 views0 comments
Ryan Dedmon
- Jul 21, 2022
- 2 min
Beyond the Console Fundraiser Supports Families in Need
Beyond the Console fundraiser, organized by Sumner County 9-1-1 (KS), helps support families in need during the holiday season.
49 views0 comments
Ryan Dedmon
- Jul 8, 2022
- 4 min
Who Decides if You have a Bad Day at Work?
It takes effort to view things through a positive lens in public-safety where first-responders battle chronic exposure to unique stressors.
900 views0 comments
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