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We See You, Mama
Ryan Dedmon
  • May 8
  • 4 min

We See You, Mama

Weekends, holidays, day shift, swing shift, graveyard, no days off - I’m not just talking about the career you chose as a dispatcher...
94 views0 comments
The History of the Florida Telecommunicator Emergency Response Taskforce
Ryan Dedmon
  • Apr 26
  • 5 min

The History of the Florida Telecommunicator Emergency Response Taskforce

Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.
97 views0 comments
The National Public Safety Telecommunicator Week Challenge
Ryan Dedmon
  • Apr 12
  • 4 min

The National Public Safety Telecommunicator Week Challenge

Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.
475 views0 comments
For Those Who Wear the Headset: The Thin Gold Line
Ryan Dedmon
  • Apr 10
  • 2 min

For Those Who Wear the Headset: The Thin Gold Line

To the unsung heroes in dispatch communications who answer emergency phone calls and manage radio traffic… we call you, “The Thin Gold Line”
437 views0 comments
NextGen 9-1-1 Public Education: Engaging Kids Today with Tools They Understand
Ryan Dedmon
  • Apr 7
  • 5 min

NextGen 9-1-1 Public Education: Engaging Kids Today with Tools They Understand

When this 9-1-1 professional couldn't find any contemporary means to teach kids about 9-1-1, she decided to create and develop her own app.
312 views0 comments
Charleston County High School Juniors Training for a Future in Public Safety
Ryan Dedmon
  • Mar 15
  • 2 min

Charleston County High School Juniors Training for a Future in Public Safety

Student Leadership and Internship Program for high school kids exposes them to careers in public-safety in Charleston, SC.
566 views0 comments
Retired Dispatcher who Survived Suicide Attempt Now Helps Other First-Responders do the Same
Ryan Dedmon
  • Mar 7
  • 10 min

Retired Dispatcher who Survived Suicide Attempt Now Helps Other First-Responders do the Same

A retired police dispatcher who survived her own suicide attempt now helps other first-responders do the same as a Public Safety Advocate.
1,055 views0 comments
Peer Support Saved My Life
Ryan Dedmon
  • Jan 18
  • 4 min

Peer Support Saved My Life

I am in a much better place now. It took me years to get here but I put in the hard work needed for my healing.
727 views0 comments
What I Loved Most About Being a 9-1-1 Dispatcher
Ryan Dedmon
  • Jan 3
  • 4 min

What I Loved Most About Being a 9-1-1 Dispatcher

A retired 9-1-1 dispatcher reflects back on what he loved most about the job.
337 views0 comments
How will I Manage our Holiday Schedule?
Ryan Dedmon
  • Dec 17, 2021
  • 4 min

How will I Manage our Holiday Schedule?

5 tips on how first-responder families can adjust to crazy holiday schedules and celebrate the season together.
172 views0 comments
Seasonal Depression Makes the Job Tougher for First-Responders
Ryan Dedmon
  • Dec 9, 2021
  • 3 min

Seasonal Depression Makes the Job Tougher for First-Responders

Public-safety is no easy job to begin with, but the holiday season always seems to make it tougher for first-responders.
192 views0 comments
A Year After "Bigger Than the Bias"
Ryan Dedmon
  • Nov 18, 2021
  • 7 min

A Year After "Bigger Than the Bias"

A personal perspective on the BLM movement and the challenge of being a person of color while serving in public-safety.
411 views1 comment
Atlantic APCO Remembers Fallen Members at Annual Conference
Ryan Dedmon
  • Nov 14, 2021
  • 3 min

Atlantic APCO Remembers Fallen Members at Annual Conference

Atlantic APCO paid special tribute to remember Longtime Members who have passed away at its annual conference.
75 views0 comments
Yoga 101 for 9-1-1 Dispatchers
Ryan Dedmon
  • Oct 27, 2021
  • 4 min

Yoga 101 for 9-1-1 Dispatchers

Meditate on this: yoga can help public-safety emergency dispatchers deal with stress.
94 views0 comments
Tell Us: What's Your Diversity & Inclusion Story?
Ryan Dedmon
  • Oct 15, 2021
  • 3 min

Tell Us: What's Your Diversity & Inclusion Story?

Our call to action inviting 9-1-1 and public-safety professionals to share their own stories of diversity & inclusion.
60 views0 comments
Come Sit a Spell
Ryan Dedmon
  • Sep 25, 2021
  • 6 min

Come Sit a Spell

The field training program at the Lawrenceville Police Department requires new officers to do sit-alongs in dispatch.
468 views0 comments
Some Benefits of Exercise for First-Responders
Ryan Dedmon
  • Aug 30, 2021
  • 4 min

Some Benefits of Exercise for First-Responders

Physical exercise can help free your mind from the prison of compulsively dwelling on the stress to which you are constantly exposed.
75 views0 comments
How 9-1-1 Dispatchers can Combat Metabolic Syndrome
Ryan Dedmon
  • Aug 15, 2021
  • 3 min

How 9-1-1 Dispatchers can Combat Metabolic Syndrome

So, you are a 9-1-1 dispatcher and your blood pressure is high? This is most likely the result of chronic stress response.
561 views0 comments
Ode' to CMP1
Ryan Dedmon
  • Jul 19, 2021
  • 3 min

Ode' to CMP1

All dispatchers have a favorite work station in their communications center. Here is a special tribute to the station I once called mine,
71 views0 comments
Creative Mental Resiliency Training for 9-1-1 Pros During the Pandemic
Ryan Dedmon
  • Jan 29, 2021
  • 7 min

Creative Mental Resiliency Training for 9-1-1 Pros During the Pandemic

In 2020, 500 9-1-1 professionals participated in a virtual training pilot using the book, The Resilient 9-1-1 Professional.
23 views0 comments
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