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9-1-1
A collection of articles related to 9-1-1 emergency communications at public-safety agencies.
Mindbase and 911 Training Institute Announce Partnership to Advance Responder Mental Health
Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.
Ryan Dedmon
Jun 7, 20232 min read
First Responder Culture: Finding a Healthy Balance
First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...
Ryan Dedmon
Feb 18, 20236 min read
Submitting to Present at a Conference? Four Tips to Help You Stand-Out
Four tips to help you stand-out when submitting to speak and present at a conference.
Ryan Dedmon
Nov 23, 20226 min read
From Dispatching to Law School
Former public-safety dispatcher turned lawyer shares her experiences behind the console that prepared her for law school.
Ryan Dedmon
Sep 1, 20223 min read
Leave it All on the Court
I am approaching my 5-year mark as a 9-1-1 dispatcher and I'm beginning to see similarities between it and my athletic career.
Ryan Dedmon
Aug 15, 20223 min read
Beyond the Console Fundraiser Supports Families in Need
Beyond the Console fundraiser, organized by Sumner County 9-1-1 (KS), helps support families in need during the holiday season.
Ryan Dedmon
Jul 21, 20222 min read
The History of the Florida Telecommunicator Emergency Response Taskforce
Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.
Ryan Dedmon
Apr 26, 20225 min read
The National Public Safety Telecommunicator Week Challenge
Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.
Ryan Dedmon
Apr 12, 20224 min read
For Those Who Wear the Headset: The Thin Gold Line
To the unsung heroes in dispatch communications who answer emergency phone calls and manage radio traffic… we call you, “The Thin Gold Line”
Ryan Dedmon
Apr 9, 20222 min read
NextGen 9-1-1 Public Education: Engaging Kids Today with Tools They Understand
When this 9-1-1 professional couldn't find any contemporary means to teach kids about 9-1-1, she decided to create and develop her own app.
Ryan Dedmon
Apr 6, 20225 min read
Charleston County High School Juniors Training for a Future in Public Safety
Student Leadership and Internship Program for high school kids exposes them to careers in public-safety in Charleston, SC.
Ryan Dedmon
Mar 15, 20223 min read
What I Loved Most About Being a 9-1-1 Dispatcher
A retired 9-1-1 dispatcher reflects back on what he loved most about the job.
Ryan Dedmon
Jan 3, 20224 min read
How will I Manage our Holiday Schedule?
5 tips on how first-responder families can adjust to crazy holiday schedules and celebrate the season together.
Ryan Dedmon
Dec 16, 20215 min read
Atlantic APCO Remembers Fallen Members at Annual Conference
Atlantic APCO paid special tribute to remember Longtime Members who have passed away at its annual conference.
Ryan Dedmon
Nov 13, 20214 min read
Yoga 101 for 9-1-1 Dispatchers
Meditate on this: yoga can help public-safety emergency dispatchers deal with stress.
Ryan Dedmon
Oct 26, 20214 min read
Come Sit a Spell
The field training program at the Lawrenceville Police Department requires new officers to do sit-alongs in dispatch.
Ryan Dedmon
Sep 24, 20216 min read
Ode' to CMP1
All dispatchers have a favorite work station in their communications center. Here is a special tribute to the station I once called mine,
Ryan Dedmon
Jul 19, 20213 min read
A Remembrance of September 11th
I remember exactly where I was that fateful morning...
Ryan Dedmon
Dec 29, 20204 min read
Auburn Career Center Offers New 9-1-1 Program
New training program in Ohio aims to better prepare candidates to be hired as public-safety dispatchers.
Ryan Dedmon
Dec 29, 20205 min read
Common Misconceptions about 9-1-1 Emergency Dispatchers
The top ten most common misconceptions about the job of 9-1-1 emergency dispatchers.
Ryan Dedmon
Dec 29, 20206 min read
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