Dispatchers in Missouri visit Jefferson City to meet with government leaders at the State Capitol.

Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.

First responder culture is essential to the profession and should be valued, but it’s important to be mindful of potential issues...

We fail to find joy in simple things that once brought us happiness, so we need to reshape our perspective to improve our wellness.

Four tips to help you stand-out when submitting to speak and present at a conference.

Former public-safety dispatcher turned lawyer shares her experiences behind the console that prepared her for law school.

I am approaching my 5-year mark as a 9-1-1 dispatcher and I'm beginning to see similarities between it and my athletic career.

Beyond the Console fundraiser, organized by Sumner County 9-1-1 (KS), helps support families in need during the holiday season.

It takes effort to view things through a positive lens in public-safety where first-responders battle chronic exposure to unique stressors.

Weekends, holidays, day shift, swing shift, graveyard, no days off - I’m not just talking about the career you chose as a dispatcher...

Florida TERT is a team of highly trained dispatchers who deploy after major emergencies to provide mutual aid and peer support.

Telecommunicator Week isn’t about big parties, food, or games. It’s about thanking YOU for the job that you do.

To the unsung heroes in dispatch communications who answer emergency phone calls and manage radio traffic… we call you, “The Thin Gold Line”

When this 9-1-1 professional couldn't find any contemporary means to teach kids about 9-1-1, she decided to create and develop her own app.

Student Leadership and Internship Program for high school kids exposes them to careers in public-safety in Charleston, SC.

A retired police dispatcher who survived her own suicide attempt now helps other first-responders do the same as a Public Safety Advocate.

I am in a much better place now. It took me years to get here but I put in the hard work needed for my healing.

A retired 9-1-1 dispatcher reflects back on what he loved most about the job.

5 tips on how first-responder families can adjust to crazy holiday schedules and celebrate the season together.

Public-safety is no easy job to begin with, but the holiday season always seems to make it tougher for first-responders.