Common Misconceptions about 9-1-1 Emergency Dispatchers
The top ten most common misconceptions about the job of 9-1-1 emergency dispatchers.
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Ryan Dedmon
- Dec 29, 2020
- 4 min
You're Invited! 911der Women Celebrates First Birthday
A group of women in the 9-1-1 industry have formed a special community and they just celebrated their first birthday.
107 views0 comments
Ryan Dedmon
- Dec 29, 2020
- 4 min
In a Sea of Blue Comes a Rainbow
An openly gay public-safety dispatcher shares his experiences to celebrate Pride Month.
40 views0 comments
Ryan Dedmon
- Dec 29, 2020
- 7 min
Mental Health Insights for 9-1-1 Professionals
Mental health professionals share their insights about what Mental Health Awareness Month should mean to 9-1-1 dispatchers.
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Ryan Dedmon
- Dec 29, 2020
- 14 min
9-1-1 Stories for Mental Health Awareness Month
9-1-1 professionals share inspirational stories of survival to encourage others to seek appropriate help and treatment.
45 views0 comments
Ryan Dedmon
- Dec 28, 2020
- 5 min
Agencies Find New Ways to Celebrate 911 Education Month
Kaitlin Jordan and Lauren Stallings are two 9-1-1 professionals working to educate the public about the 9-1-1 Emergency System.
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Ryan Dedmon
- Dec 28, 2020
- 1 min
Sustaining 911 Resilience During COVID-19
911TI has produced a short video series to help 911 professionals cope with extraordinary new stressors related to the COVID-19 pandemic.
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Ryan Dedmon
- Dec 28, 2020
- 4 min
The Gold Line Gazette Interviews Jim Marshall
The Gold Line Gazette, a publication by Pafford Emergency Medical Services Central Communications Center, interviews Jim Marshall.
9 views0 comments
Ryan Dedmon
- Dec 28, 2020
- 3 min
A Spit-Shine of Self-Care
Implement a spit-shine of self-care into your lifestyle to optimize your wellness as a first-responder and you can look like these shoes.
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Ryan Dedmon
- Dec 28, 2020
- 4 min
Line of Questioning: Why Dispatchers Ask so Many Questions
Emergency dispatchers ask lots of questions when you call 911 for help. Here is what you need to know about their unique process.
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Ryan Dedmon
- Dec 28, 2020
- 3 min
Dispatchers Go Sober in October
Dispatchers will Go Sober in October for the Survive & Thrive Fit Challenge to optimize their personal health and wellness.
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Ryan Dedmon
- Dec 26, 2020
- 3 min
Interview: Karin Marquez from RapidSOS
Karin Marquez, Director of Customer Success Management at RapidSOS, shares about the RapidSOS Clearinghouse improving location accuracy.
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Ryan Dedmon
- Dec 26, 2020
- 3 min
2019 National APCO Conference
Last week, thousands of public-safety dispatchers took over the Baltimore Convention Center for the 2019 APCO International Conference.
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Ryan Dedmon
- Dec 26, 2020
- 11 min
First-Responders Share their Stories for 2019 Mental Health Awareness Month
First-responders share their stories of survival and healing in support of national "Mental Health Awareness Month".
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Ryan Dedmon
- Dec 26, 2020
- 3 min
Interview: Dr. Anthony Minge from Fitch & Associates
Interview with Dr. Anthony Minge, a Senior Partner at Fitch & Associates discussing CCM and ASM training programs.
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Ryan Dedmon
- Dec 26, 2020
- 3 min
Jim Marshall Presents at MCSA Annual Training Event
Jim Marshall presents Survive & Thrive at the annual Massachusetts Communications Supervisors Association (MCSA) training event.
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Ryan Dedmon
- Dec 26, 2020
- 4 min
Peer Support Team at St. Joseph County 911 is Hard at Work
Since its formation last Fall, the Peer Support Team at St. Joseph County 9-1-1 has activated and responded to help other nearby agencies.
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Ryan Dedmon
- Dec 26, 2020
- 4 min
My Christmas Wish for the 911 Family
The 9-1-1 Family has become such a personal part of my life that when I think about the real meaning of Christmas, it brings me back to you.
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Ryan Dedmon
- Dec 26, 2020
- 4 min
An Open Letter from a 911 Caller and Reply from the Dispatcher
An imagined open letter exchange between a formerly distraught 9-1-1 caller and the dispatcher who answered the call.
214 views0 comments
Ryan Dedmon
- Dec 26, 2020
- 4 min
Bulletin Board Changes Culture at Calhoun County 911
Calhoun County Consolidated Dispatch Authority uses a bulletin board to help create a positive culture in their communications center.
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