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To the unsung heroes in dispatch communications who answer emergency phone calls and manage radio traffic… we call you, “The Thin Gold Line”

When this 9-1-1 professional couldn't find any contemporary means to teach kids about 9-1-1, she decided to create and develop her own app.

Student Leadership and Internship Program for high school kids exposes them to careers in public-safety in Charleston, SC.

A retired police dispatcher who survived her own suicide attempt now helps other first-responders do the same as a Public Safety Advocate.

I am in a much better place now. It took me years to get here but I put in the hard work needed for my healing.

A retired 9-1-1 dispatcher reflects back on what he loved most about the job.

5 tips on how first-responder families can adjust to crazy holiday schedules and celebrate the season together.

Public-safety is no easy job to begin with, but the holiday season always seems to make it tougher for first-responders.

A personal perspective on the BLM movement and the challenge of being a person of color while serving in public-safety.

Atlantic APCO paid special tribute to remember Longtime Members who have passed away at its annual conference.

Meditate on this: yoga can help public-safety emergency dispatchers deal with stress.

Our call to action inviting 9-1-1 and public-safety professionals to share their own stories of diversity & inclusion.

The field training program at the Lawrenceville Police Department requires new officers to do sit-alongs in dispatch.

Physical exercise can help free your mind from the prison of compulsively dwelling on the stress to which you are constantly exposed.

So, you are a 9-1-1 dispatcher and your blood pressure is high? This is most likely the result of chronic stress response.

All dispatchers have a favorite work station in their communications center. Here is a special tribute to the station I once called mine,

In 2020, 500 9-1-1 professionals participated in a virtual training pilot using the book, The Resilient 9-1-1 Professional.

I remember exactly where I was that fateful morning...

Living in Southern California has its advantages. For me, it is the beach; that is my happy place.

With the stress and heartache that accompanies a career in emergency communications, it is vital to find an escape in order to survive.