Foundations of Emergency Mental Health Dispatching
Core EMHD Concepts
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Crisis Call Mastery
Foundations of Emergency Mental Health Dispatching
Throughout the U.S., 9-1-1 professionals and field-responders are under enormous scrutiny in their management of calls involving people living with mental illness. Our highly acclaimed EMHD model is the only one in the nation custom-designed by mental health professionals created to empower 9-1-1 professionals for optimal management of these crisis calls.
State Approvals
This course has been approved by the following organizations
Florida DOH
Georgia POST
Kentucky Law Enforcement Council (KLEC)
Massachusetts State 911
Michigan SNC
New Jersey OETS
North Carolina 911 Board Eligible
How will I grow?
Discover the “EMHD MindSet” and Practice the “EMHD SkillSet”.
Who is it for?
911 Professionals and field responders interested in optimizing management of calls involving people with mental illness.
What is it?
This one-day course will equip First Responders with the core EMHD knowledge they need to immediately boost confidence and performance with high-risk callers.
Course Details

98%
of students say course was relevant and valuable to them.
95%
of students would recommend the course to a colleague.
4.9/5
Average instructor rating.
What our clients say about us...
Highly skilled instructors, excellent course materials, real impact that makes a difference.

Foundations of Emergency Mental Health Dispatching
Loved the interaction.
Anonymous Student
Foundations of Emergency Mental Health Dispatching
This class was very helpful. I enjoy courses like this because it helps me think about why a caller is acting/reacting.
Anonymous Student
Foundations of Emergency Mental Health Dispatching
One of my favorite classes.
Anonymous Student
Foundations of Emergency Mental Health Dispatching
This course was very insightful, and I learned a lot.
Anonymous Student
Foundations of Emergency Mental Health Dispatching
Awesome class.
Anonymous Student
Crisis Call Mastery
Available Sessions
No sessions are currently scheduled for this course. Please check back soon.
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