Group Crisis Intervention
Resilience & Peer Support
Group Crisis Intervention
Critical incidents can affect an entire team disrupting connection, increasing stress reactions, and challenging an agency’s ability to recover and move forward.
This two-day course delivers a comprehensive group crisis intervention curriculum tailored to the realities of public safety while meeting ICISF certification requirements. Participants will examine the unique stressors and trauma associated with public-safety careers and develop practical skills for facilitating structured group interventions following critical incidents.
Real-world scenarios and role-play exercises allow participants to apply the course concepts in realistic situations. The official ICISF Student Manual is included.
State Approvals
This course has been approved by the following organizations
Florida DOH
Georgia POST
Kentucky Law Enforcement Council (KLEC)
Michigan MCOLES
Michigan SNC
New Jersey OETS
How will I grow?
Analyze how critical incidents can affect individuals, teams, and the larger agency.
Evaluate group needs and determine when a structured crisis intervention may be appropriate.
Develop and practice the skills needed to support public-safety teams following difficult or traumatic events.
Who is it for?
First responders, peer supporters, CISM team members, wellness personnel, supervisors, leaders, and others responsible for supporting public-safety professionals following critical incidents.
What is it?
An ICISF-approved, two-day course that prepares participants to plan, facilitate, and evaluate structured group crisis interventions following critical incidents.
Course Details
89%
of students say course was relevant and valuable to them.
89%
of students would recommend the course to a colleague.
4.5/5
Average instructor rating.
What our clients say about us...
Highly skilled instructors, excellent course materials, real impact that makes a difference.
Group Crisis Intervention
Great class with good topics. Practical scenarios were very helpful.
Anonymous Student
Group Crisis Intervention
Outstanding! Well presented and very valuable information.
Anonymous Student
Group Crisis Intervention
I feel more prepared than ever to run a debriefing and defusing.
Anonymous Student
Group Crisis Intervention
As a peer support team member, this was very helpful.
Anonymous Student
Resilience & Peer Support
Available Sessions
No sessions are currently scheduled for this course. Please check back soon.
Popular Course
Resilience & Peer Support
Survive & Thrive: Core
Stress Resilience Training
First responders are trained to remain composed under pressure, respond to the needs of others, and keep moving forward, often without acknowledging the cumulative impact of the work.
This interactive course challenges the traditional “suck-it-up” culture of public safety and replaces it with practical, evidence-informed strategies for recognizing stress, managing distress in the moment, and interrupting unhealthy patterns. Participants will gain a fresh perspective on their professional and personal challenges while developing tools that support a healthier career and a fuller life beyond the job.
This condensed version of Survive & Thrive: Comprehensive is offered to meet the needs of busy first-responders with limited availability.
New Course
Resilience & Peer Support
Assisting Individuals in Crisis
Crisis Intervention is a specialized acute emergency mental health intervention which requires specialized training. As physical first aid is to surgery, crisis intervention is to psychotherapy. Thus, crisis intervention is sometimes called “emotional first aid”. This class is designed for teach attendees the fundamentals of, and a specific protocol for, individual crisis intervention.
Note: This class meets ICISF certification requirements
Popular Course
Resilience & Peer Support
Negotiation Tactics for 9-1-1 Professionals
Every word matters when a caller is overwhelmed, resistant, or in crisis. This interactive course combines emotional intelligence, crisis intervention, and practical negotiation strategies to help 9-1-1 professionals de-escalate heightened emotions, navigate conflict, and communicate with greater confidence. Through realistic scenarios, participants will practice remaining calm, building connection, and guiding critical conversations toward safer outcomes.