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Resilience & Peer Support

The Power of Peer Support

When work and home stress collide, even the best first-responders can struggle. Peer Support helps prevent burnout, boost morale, and remind your team they're not alone. Whether you're starting a Certified Program or just exploring, this course covers the core tools and impact of peer support... because no one should face it alone.

  • Meets prerequisite requirement for The Certified Peer Supporter.

State Approvals

This course has been approved by the following organizations

Florida DOH

Georgia POST

Kentucky Law Enforcement Council (KLEC)

Massachusetts State 911

Michigan MCOLES

Michigan SNC

How will I grow?

Learn the importance and power of Peer Support for the both first responder and your center's daily life together.

Who is it for?

Whether your agency is planning to build a Certified Peer Support Program or not, this course is a great way to learn about critical basics and benefits of peer support.

What is it?

When the combo of stress from work and home piles up, even the best and most seasoned first responders can struggle. And more and more of our ECCs have experienced major traumatic experiences they just
didn’t know how to face. But what happens when you, as an ECC family, are prepared to come alongside each other as you travel through these hardships? You can prevent burnout, improve morale, and help your peers feel encouraged and desire to stay on board.

Course Details

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95%

of students say course was relevant and valuable to them.

96%

of students would recommend the course to a colleague.

4.7/5

Average instructor rating.

What our clients say about us...

Highly skilled instructors, excellent course materials, real impact that makes a difference.

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The Power of Peer Support

average rating is 5 out of 5

For once a training class delivered what it said it would. I did not expect to get as much as I did from the class.

Anonymous Student

The Power of Peer Support

average rating is 5 out of 5

Fantastic course. Extremely helpful.

Anonymous Student

The Power of Peer Support

average rating is 5 out of 5

I feel more confident as a dispatcher and employee in general after this training.

Anonymous Student

The Power of Peer Support

average rating is 5 out of 5

This was awesome. So much information and loved the group activities and office ideas.

Anonymous Student

The Power of Peer Support

average rating is 5 out of 5

This class will make me a better peer, mentor and leader.

Anonymous Student

Live-Virtual

$239.00

Resilience & Peer Support

The Power of Peer Support

Second Instructor Name

9:00 AM

-

6:00 PM

ET

Jan 9, 2026

(1 Day)

Richard Janka, PsyD

Live Virtual Session

Image by Angelo Abear

Live-Virtual

$239.00

Resilience & Peer Support

The Power of Peer Support

Second Instructor Name

9:00 AM

-

6:00 PM

ET

Apr 16, 2026

(1 Day)

Reggie Parker, MS, LPC

Live Virtual Session

Image by Angelo Abear

Resilience & Peer Support

Available Sessions

No sessions are currently scheduled for this course.  Please check back soon.

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Resilience & Peer Support

Survive & Thrive: Comprehensive

Stress Resilience Training

Survive & Thrive is dynamic, science-based stress resilience training created specifically for dispatchers. This two-day interactive course breaks away from the old "suck-it-up" mindset in public-safety, empowering dispatchers to confront job-related trauma and build healtheir ways to manage stress.

1 Session Available

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Get Certified

Resilience & Peer Support

The Certified Peer Supporter

Public-safety agencies are recognizing the vital need to empower first-responders to support one another, protecting mental health, performance, and overall well-being. Building on Survive & Thrive and The Power of Peer Support, this course equips your team to deliver exceptional care to help strengthen the heart of your agency.

2 Sessions Available

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Resilience & Peer Support

Sustaining Excellence in Peer Support

Peer Support Success Strategies

This course helps agencies sustain peer support teams for first-responders. Once you’ve completed basic training as a peer supporter, how do you continue to grow in protecting your personal well-being in your role and mature in your ability to come along side your peers? This course provides specialized, continuing education designed specifically to help peer supporters drill down on the three core elements of doing peer support: excelling in the face of a variety of complex challenges, managing personal resilience and self-care, and keeping the peer support  program running and vibrant.

0 Sessions Available

8 hours (1 day)

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