The Power of Peer Support
Resilience & Peer Support
The Power of Peer Support
First responders are trained to show up for others, but knowing how to support one of their own can be far more complicated.
Whether your agency is exploring peer support for the first time or preparing to build a formal certified program, this interactive course examines the foundational principles, boundaries, and real-world impact of supporting one another...because no one should have to navigate the difficult parts of this work alone.
Meets prerequisite requirement for The Certified Peer Supporter.
State Approvals
This course has been approved by the following organizations
Florida DOH
Georgia POST
Kentucky Law Enforcement Council (KLEC)
Massachusetts State 911
Michigan MCOLES
Michigan SNC
New Jersey OETS
How will I grow?
Analyze how occupational stress and agency culture influence well-being and the willingness to reach out.
Evaluate what effective peer support is, and what it is not, including its boundaries with friendship, counseling, crisis response, and workplace gossip.
Develop practical ways to use peer support to strengthen trust, connection, and access to support.
Who is it for?
First responders, public-safety professionals, agency leaders, supervisors, wellness coordinators, prospective peer supporters, and anyone interested in developing or strengthening peer support within their organization.
What is it?
An interactive introduction to the purpose, principles, boundaries, and agency-wide benefits of effective peer support.
Course Details
95%
of students say course was relevant and valuable to them.
96%
of students would recommend the course to a colleague.
4.7/5
Average instructor rating.
What our clients say about us...
Highly skilled instructors, excellent course materials, real impact that makes a difference.
The Power of Peer Support
For once a training class delivered what it said it would. I did not expect to get as much as I did from the class.
Anonymous Student
The Power of Peer Support
Fantastic course. Extremely helpful.
Anonymous Student
The Power of Peer Support
I feel more confident as a dispatcher and employee in general after this training.
Anonymous Student
The Power of Peer Support
This was awesome. So much information and loved the group activities and office ideas.
Anonymous Student
The Power of Peer Support
This class will make me a better peer, mentor and leader.
Anonymous Student
Live-Virtual
$239.00
Resilience & Peer Support
The Power of Peer Support
Second Instructor Name
4:00 AM
-
1:00 PM
ET
Jan 13, 2027
(1 Day)
Reggie Parker, MS, LPC
Live Virtual Session
Resilience & Peer Support
Available Sessions
No sessions are currently scheduled for this course. Please check back soon.
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Resilience & Peer Support
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First responders are trained to remain composed under pressure, respond to the needs of others, and keep moving forward, often without acknowledging the cumulative impact of the work.
This interactive two-day course challenges the traditional “suck-it-up” culture of public safety and replaces it with practical, evidence-informed strategies for recognizing stress, managing distress in the moment, and interrupting unhealthy patterns. Participants will gain a fresh perspective on their professional and personal challenges while developing tools that support a healthier career and a fuller life beyond the job.
Get Certified
Resilience & Peer Support
The Certified Peer Supporter
Public safety agencies are recognizing the need to equip first responders to support one another in ways that protect mental health, job performance, and overall well-being. While shared experience creates connection, effective peer support also requires specialized skills, clear boundaries, and the ability to respond thoughtfully when someone is struggling.
This advanced three-day training and certification process prepares participants to support peers facing emotional, relational, occupational, and personal challenges. Through interactive instruction and practical application, participants will strengthen their ability to assess a peer’s needs, navigate difficult conversations, provide appropriate support, and recognize when additional resources may be needed.
Enrollment is limited to participants who have completed the prerequisite courses: Survive & Thrive and The Power of Peer Support.
Resilience & Peer Support
Sustaining Excellence as a Peer Supporter
Peer Support Success Strategies
Delivery of peer support requires retention and continuous improvement of knowledge, skills, and personal insight. This course refreshes and deepens core knowledge required to effectively deliver peer support, provides advanced information related to specific scenarios, and provides the opportunity to practice skills with feedback and support from colleagues and the instructor.