The Rookie
Resilience and Grit for the New First-Responder
.jpg)
Resilience & Peer Support
The Rookie
Beginning a career in public safety is exciting but the transition from training into the realities of the profession can test even the most prepared rookie. The technical skills may help them perform the job, but resilience, self-awareness, communication, and grit will help them sustain it.
This interactive one-day workshop gives new police, fire, EMS, and 9-1-1 professionals practical strategies for managing pressure, maintaining motivation, and building the foundation for a healthy, successful career.
State Approvals
This course has been approved by the following organizations
Georgia POST
Michigan MCOLES
Michigan SNC
How will I grow?
Analyze how stress, setbacks, and workplace expectations affect your motivation and performance.
Evaluate your responses to pressure and identify healthier ways to navigate difficult moments.
Develop practical strategies to strengthen communication, resilience, and long-term well-being.
Who is it for?
New and early-career police officers, firefighters, EMS professionals, 9-1-1 professionals, corrections personnel, and other first responders building the foundation for a long and healthy public-safety career.
What is it?
An interactive resilience course that helps new first responders develop the mindset, emotional awareness, communication skills, and practical strategies needed to navigate the early years of a public-safety career.
Course Details
100%
of students say course was relevant and valuable to them.
95%
of students would recommend the course to a colleague.
4.9/5
Average instructor rating.
What our clients say about us...
Highly skilled instructors, excellent course materials, real impact that makes a difference.
The Rookie
Best training course I've taken in my almost 4 years of dispatching
Anonymous Student
The Rookie
Good strategies
Anonymous Student
The Rookie
Beneficial for a new LEO. Perspectives I hadn't thought of.
Anonymous Student
In-Person
$259.00
Resilience & Peer Support
The Rookie
Resilience and Grit for the New First-Responder
Second Instructor Name
3:00 AM
-
12:00 PM
ET
Oct 21, 2026
(1 Day)
Richard Janka, PsyD
2010 East Preston
Mount Pleasant, MI 48858-8990
In-Person
$259.00
Resilience & Peer Support
The Rookie
Resilience and Grit for the New First-Responder
Second Instructor Name
3:00 AM
-
12:00 PM
ET
Jan 28, 2027
(1 Day)
Richard Janka, PsyD
18961 Common Road
Roseville, MI 48066-2160
Live-Virtual
$239.00
Resilience & Peer Support
The Rookie
Resilience and Grit for the New First-Responder
Second Instructor Name
4:00 AM
-
1:00 PM
ET
Mar 2, 2027
(1 Day)
Richard Janka, PsyD
Live Virtual Session
Resilience & Peer Support
Available Sessions
No sessions are currently scheduled for this course. Please check back soon.
Popular Course
Resilience & Peer Support
Survive & Thrive: Core
Stress Resilience Training
First responders are trained to remain composed under pressure, respond to the needs of others, and keep moving forward, often without acknowledging the cumulative impact of the work.
This interactive course challenges the traditional “suck-it-up” culture of public safety and replaces it with practical, evidence-informed strategies for recognizing stress, managing distress in the moment, and interrupting unhealthy patterns. Participants will gain a fresh perspective on their professional and personal challenges while developing tools that support a healthier career and a fuller life beyond the job.
This condensed version of Survive & Thrive: Comprehensive is offered to meet the needs of busy first-responders with limited availability.
Crisis Call Mastery
Foundations of Emergency Mental Health Dispatching
Core EMHD Concepts
Mental health crisis calls can be unpredictable, emotionally charged, and difficult to navigate. Callers may be experiencing intense emotions, altered perceptions, confusion, fear, or other behaviors that make traditional communication approaches less effective.
This one-day course gives 9-1-1 professionals a practical, science-based framework for understanding what may be driving a caller's behavior and responding with greater clarity, confidence, and intention. Participants will learn how to recognize behavioral and emotional cues, adapt their communication, and use the EMHD approach to support safer outcomes.