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An Open Letter from a 911 Caller and Reply from the Dispatcher

An Open Letter from a 911 Caller and Reply from the Dispatcher

An Open Letter from a 911 Caller and Reply from the Dispatcher

An imagined open letter exchange between a formerly distraught 9-1-1 caller and the dispatcher who answered the call.

Dec 26, 20204 min read

Bulletin Board Changes Culture at Calhoun County 911

Bulletin Board Changes Culture at Calhoun County 911

Bulletin Board Changes Culture at Calhoun County 911

Calhoun County Consolidated Dispatch Authority uses a bulletin board to help create a positive culture in their communications center.

Dec 26, 20205 min read

Your Oxygen Mask First Podcast Interviews Ryan Dedmon

Your Oxygen Mask First Podcast Interviews Ryan Dedmon

Your Oxygen Mask First Podcast Interviews Ryan Dedmon

911TI Outreach Director, Ryan Dedmon, appears on Episode 14 of Your Oxygen Mask First podcast.

Dec 26, 20201 min read

Survive & Thrive Fit Challenge Encourages Dispatchers to Get Fit

Survive & Thrive Fit Challenge Encourages Dispatchers to Get Fit

Survive & Thrive Fit Challenge Encourages Dispatchers to Get Fit

The Survive & Thrive Fit Challenge is a collaborative partnership between the 911 Training Institute and Within the Trenches Podcast.

Dec 26, 20203 min read

The Resilient 9-1-1 Professional is Available for Purchase

The Resilient 9-1-1 Professional is Available for Purchase

The Resilient 9-1-1 Professional is Available for Purchase

The Resilient 9-1-1 Professional is available for purchase!

Dec 16, 20201 min read

2018 Michigan APCO/NENA Joint Conference

2018 Michigan APCO/NENA Joint Conference

2018 Michigan APCO/NENA Joint Conference

Ryan Dedmon reflects on the 2018 Michigan APCO/NENA Joint Conference.

Dec 16, 20202 min read

Growing Together as a Resilient 9-1-1 Family

Growing Together as a Resilient 9-1-1 Family

Growing Together as a Resilient 9-1-1 Family

Jim Marshall reflects on the 2018 Michigan Joint APCO/NENA Conference.

Dec 16, 20203 min read

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