The dispatching field is wild and crazy and so addicting. I truly loved my job as a dispatcher with every ounce of my being. The build-up of traumatic calls and hard moments is so often overlooked though, and burnout is so very real.

For first responders, it's not just about surviving tough times — it's about thriving despite them.

Two 9-1-1 industry leaders have joined forces to advance best practices in supporting the mental health of emergency responders.

We fail to find joy in simple things that once brought us happiness, so we need to reshape our perspective to improve our wellness.

Mental health professionals share their insights about what Mental Health Awareness Month should mean to 9-1-1 dispatchers.