Stress Resilience for 911 Directors
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Resilience & Peer Support
Stress Resilience for 911 Directors
The cumulative demand of Directors' many responsibilities is uniquely stressful yet very little education designed specifically for our 911 leaders has been available. This course provides evidence-based strategies to master stress while boosting resilience and performance directly tied to the communications manager's duties. In addition, the 911 leader's mental resilience helps to ensure the wellbeing of the entire ECC family by modeling and endorsing a priority on taking responsibility for personal self-care.
State Approvals
This course has been approved by the following organizations
Michigan SNC
How will I grow?
This course will help secure the mental health and optimal performance of our leaders while increasing their investment, becoming leaders-by-example in supporting these same aspects of well-being in their staff.
Who is it for?
911/Public Safety Directors & Leaders
What is it?
In this training, 911 Directors will identify stressors unique to 911 leadership roles; define core stress concepts and factors in stress management; explore resilience, coherence and related psychophysiological concepts and practice evidence-based resilience and coherence skills.
Course Details
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What our clients say about us...
Highly skilled instructors, excellent course materials, real impact that makes a difference.
Live-Virtual
$239.00
Resilience & Peer Support
Stress Resilience for 911 Directors
Second Instructor Name
9:00 AM
-
6:00 PM
ET
Jun 23, 2026
(1 Day)
Richard Janka, PsyD
Live Virtual Session
Resilience & Peer Support
Available Sessions
No sessions are currently scheduled for this course. Please check back soon.
Leadership Development
Leading from the Inside Out
Practicing & Modeling Systematic Self-Care
A public-safety agency’s ability to operate through hardship is driven by the shared mental, emotional, physical and spiritual resilience of its employees. But when most people speak of "self-care", they mean eat, sleep, and exercise for "life-balance". That in itself is a challenge for first-responders. They face epidemic levels of PTSD, depression, and obesity, so they need far more than a casual approach to self-care practiced by regular humans. This leadership workshop focuses on the inside of the leader. It's a rare opportunity empowering leaders to invest in themselves for the sake of all. Leaders will leave with greater self-attunement, vision for personal development, and their own Self-Care Plan.
Leadership Development
Character Driven Leadership
Fostering Organizational Wellbeing
This course experience is based on extensive research identifying key elements of leadership, character, and integrity that are shown to drive organizational success. Leaders will gain a clear understanding of each character element. Then, through roundtable discussion of case studies, they will discover how these are brought to bear on relationships with personnel and their performance.